Forum Discussion

DavidMoerman's avatar
DavidMoerman
Contributor 3
12 days ago

Ask an Expert! How do I use Jobber Marketing & Payments to grow my business?

Winning more work is one thing. Getting paid quickly is another. In our recent webinar, Fill Your Calendar. Fuel Your Cash Flow., we sat down with home service pros and explored how they’re attract...
xueming's avatar
xueming
Jobber Product Team
11 days ago

Q - How do you reach out or approach one-star reviewers in order to ask about changing the review?

roselvaggio's avatar
roselvaggio
Jobber Ambassador
11 days ago

I always view a one-star review as an opportunity to learn and grow. I was terrified of the first one-star, but I think that mindset softens the blow a bit. We don't necessarily try to change their minds, but we do offer to correct it within reason. If our attempts fail, we review the system that created the complaint.