This post is much appreciated! We're wrestling through our primary business number & how Jobber's number should play into that.
Currently, our customer-facing number is the Owner's personal number. The issue we're seeing as we grow is the Owner plays "middle man" and info can slip through the cracks. Simply, communication needs to be tied into our software somehow so that more than one person in the office is accountable for it (thinking toward scaling, bringing on foremen and sales managers). Thus, we've heavily considered making Jobber's number customer-facing. The non-portable nature of Jobber's number gives us hesitation, though.
Thank you for the communication platform recommendations! We'll be looking into it.
