We are based in the UK and have used Tamar Communications for the past two years. This gives us a virtual landline, with hunt groups and voicemail (our own message recorded). We have 3 sub phone numbers (ie Extensions) all on our phones to use as outbound (always shows office number), with an app to Click and dial!
When a call comes in, we have chosen that it shows the works number so you don't get confused between personal and work when answering. Each person in the hunt group has times set of when they can answer, so if I (as admin) am on a call, it automatically goes to the next person etc. That way we rarely miss a call (unless we are all on the phones - then it goes to voicemail). If I wish to check on a number that called us, we can just log in and pull up a log of numbers that have called us and who got the call.
Its extremely easy to use and has never failed us yet.
