Invoice & payout
Jobber should make it easier and have the payment schedule on the app. As well as payout should be faster and with less of a fee and transaction fee. Why does the fee get charged to the company jobbe...
Forum Discussion
Why does it take so long for payouts to hit my acct? If the customer has paid then it shouldn't take 3-5 business days for me to see it in my acct.
Thanks
The standard payout schedule for US and Canada based users is a ~2 business day window.
However, even when Jobber marks a payout as Deposited, the bank may take additional time to post the funds. There's commonly a lag between the payout date in Jobber and when the bank releases the funds. If there's a hold or review on the account, payouts can be frozen or delayed until documentation or information is provided. If this is ever the case, respond as soon as you can to any request for into to lift holds!
I also recommend reaching out to the Support Team directly by phone or through the chat function in your account to check if you have any outstanding information request and/or to see if there are any reasons why your payment window is longer than the usual 2 business day window.