How do you deal with damage to your client's property?
Business owners try their best to avoid it but it happens and that's okay! Most importantly, it's how you respond and resolve these situations.
Forum Discussion
At Rell’s Lawn and Landscaping Service, we take property care seriously and aim to prevent any damage through careful planning, proper equipment use, and clear communication. However, if damage does occur, we take full responsibility for it. We immediately inform the client, assess the issue, and take steps to repair or replace the damaged item as quickly as possible. The goal is to resolve concerns professionally and maintain trust. We also use this as a learning opportunity to review what went wrong and adjust our practices to prevent it from happening again. Respect, accountability, and customer satisfaction guide our approach to handling any issue on a client’s property.