Forum Discussion
One thing I'd say is that improving your close rate starts before you ever present an estimate.
A lot of newer contractors focus on how to "sell" the project, but qualifying the lead is just as important.
Before spending time on a site visit, try to understand:
- budget
- timeline
- decision makers
- whether they're collecting 10 quotes or seriously planning the project
You'll close more projects easily when you're not wasting time on tire kickers and price shoppers..
On the estimate side, I've also found that homeowners buy confidence. A clear scope, good communication, photos of previous work, references, realistic timelines, and responsiveness often matter as much as the price.
And don't underestimate follow-up. A surprising number of jobs are won simply because you followed up professionally while everyone else moved on to the next lead.
Curious what industry you're in. A lot of the advice changes depending on whether you're selling renovations, roofing, landscaping, HVAC, etc.