Recent Content
Onbaording Software for new hires
I am in the process of hiring for my residential cleaning business. Is there any software that is like a database for keeping track of employees? I saw a software by Pipehire. I like the platform, but when I called to inquire I was not happy with how the person answered the phone. Made me question if it was legit or not. I am new at hiring so I just wanted to make sure I doing the process correctly and having a software with checklist to keep track would be helpful.
Seeking Advice: Building a Pricing Strategy and Ideal Customer Avatar for MTAC Plumbing
Hi Everyone, This is Markus from MTAC Plumbing, based in Kitchener, Ontario. After 2.5 years in business, I’m reaching out to fellow plumbing companies for advice and insights. As a relatively new business, we’ve been saying "yes" to all types of customers and work. We’ve worked with small general contractors on home renovations, direct service calls with homeowners, small commercial fit-outs, reworks, and even a few custom new construction homes. One challenge I’m facing is narrowing down my ideal customer avatar. Without that focus, I’ve struggled to create a solid pricing strategy and price book tailored to specific types of work. I’ve consumed a lot of content—coaching programs, podcasts, and even paid for some trades business coaching—but I’m constantly torn between different approaches. Should I stick to flat rate/lump sum pricing, or go with time and materials transparency? Overhead recovery is another area I need to lock down, along with deciding whether to lean into truck/service charges or a higher hourly rate with minimum-hour strategies. Currently, my price book in Jobber feels clunky and difficult to use. It’s challenging to organize by service types (e.g., Service, Renovation, Commercial), and there’s no way to create subfolders, making navigation harder. From my experience, homeowners in my area often see flat-rate pricing as a dealbreaker. I’ve trained our admin to explain that a plumber needs to assess the job on-site because of plumbing’s many variables. For common issues, I’m considering building out flat-rate pricing for simplicity, but most clients still want an upfront range or at least a disclosed hourly rate before scheduling. I’m looking for advice from this community: How do you structure your pricing and organize your price books? Do you use flat rate, lump sum, or time and materials strategies, and how do they work for you? What’s the best way to build confidence and efficiency in pricing to ramp up billables while keeping processes streamlined? I appreciate any insights or feedback! Best regards, Markus MTAC PlumbingWho has their vehicles wrapped? 🛻🙋🏻♀️
Yes ➡️ Do you have any tips or advice? What are the pros and cons you've experienced? No ➡️ What’s been holding you back from getting your vehicle wrapped? Is it cost, design ideas, or something else? Got a pic of your wrap? Share them in the comments for bonus points! 📸
UTM tracking / Google Analytics tracking
So the request for settings now offer both UTM lead tracking and Google Analytics tracking. I've tried setting both up; I can see my request stats in my Google Analytics so I think that's working okay. However I'm confused by the UTM stuff. Both Google and Facebook no longer pass UTM, they pass gclid and fclid. Am I missing something; or is Jobber just behind the times expecting UTM to be passable in order to track leads from google ads, facebook, instagram etc?🌟 Facing Failure Head-On: An Honest Talk About Business Mistakes 🌟
Hey Business Owners, Have you faced business challenges you’re not sure how to overcome? Wondering how to avoid common pitfalls or bounce back stronger from failure? Failure is part of every business owner's journey—but it doesn’t have to define your future. Hi, I’m David Moerman, owner of Home Service Business Coach and Revive Services, and from January 15–21, I’ll be hosting this month’s Ask An Expert session. With 16 years of experience in the home service industry, I’ve made my fair share of mistakes. But those mistakes have helped me build thriving businesses, coach 330+ entrepreneurs, and generate over $6 million in revenue in the home service industry. Post your stories and ask your toughest questions—I’m ready to help! Let’s tackle failure head-on and turn it into a stepping stone for growth.💪 If you missed my session at Jobber Blueprint: Live, "Bouncing Back From Business Failures," check out upcoming events here: jobber.com/events.Setting up rounds for lawn applications
Hello All, Jim from Paramount Turf Company here. I am 50 days in with Jobber and preparing for a new service line we offer at PTC with lawn applications starting in 2025. With that said, I have experience with other software companies when it comes to setting up a multiple round application program but was curious how you all do it within Jobber. Jobber client service team has been great with their one-on-one consultations and have been super helpful but would like to talk to someone in my industry in how you all set up your multiple rounds and how you schedule it. Would love to connect with some of you if you would be willing to talk some shop! Thank you in advance!!!
