If we were able to make and receive calls in the app, it would be. However, when the customer calls us back, we answer it on our personal phones, then the tech ends up calling the customer on their personal line (its just muscle memory). If we send a estimate to the customer through the app, the customer replies to that message and now they have 2 ways to get ahold of us. It gets confusing where what conversation happened. Even using an external dialer like open phone. It needs to be all in-house like workiz or Housecall.
If this update comes out I can come back to Jobber.
