Forum Discussion

Megan's avatar
Megan
Jobber Product Team
7 hours ago

Welcome to the Jobber Now 2026 Q&A Board!

👋 We hope you're excited for all the BIG new updates from Jobber! 🚀

This is your dedicated spot to ask any questions you have about the new features we announced. Use the 'Start Discussion' button on the main Q&A board to post your questions.
Our Product Team is ready to jump in with answers and tips.

To get things rolling, ➡️ we’d love to hear which update you’re most excited about. ⬅️
Hit 'Reply' on this post to comment!

P.S. If you missed the event, we have you covered:
If you registered, you’ll get an email tomorrow (Sept 24) with the replay and more info about the new features. In the meantime, you can rewatch the full live stream here: getjobber.com/showtime

24 Replies

  • Jennie's avatar
    Jennie
    Contributor 3

    Hey team! We had some questions from our local Edmonton watch party:

    • Bookkeeping
      • Can it replace QBO?
      • Can it/will it do payroll and P&Ls?
    • Jobber Voice
      • Can it replace VOIP systems like RingCentral/Telus Business?
      • Will it be able to send the notes it takes to customers and delegate tasks to team members?
    • Receptionist updates
      • Can you please recap the updates?
    • Kim's avatar
      Kim
      Jobber Product Team

      Hey Jennie​ ! Hope you all had a great time at the watch party!

      • Bookkeeping
        • Can it replace QBO? That depends on how you're using QBO today. If you book a demo with one of our reps they can help you evaluate how the two compare and whether a switch to Jobber Bookkeeping makes sense for your set-up.

        • Can it/will it do payroll and P&Ls? Yes to P&Ls and financial statements. Jobber Bookkeeping doesn't manage payroll natively yet,  but we do have an integration with Gusto which would give your bookkeeper read-only access to update payroll entries in your books without you needing to export records manually.

      • Phone Calls in Jobber (I think this is what you meant!)

        • Coming soon, you'll be able to send and receive calls in Jobber. Every call is logged and transcribed for you to follow-up on when you’re back at your desk, or for your admin back in the office to take over. You can use your dedicated phone number in Jobber, or port-in your existing phone number.

        • Stay tuned for more details! In the meantime, you can join the early access waitlist here.

      • Receptionist
        • Coming soon, Receptionist won't just answer calls and texts when you're unavailable. It will also be in the background of your own phone calls with clients—taking notes, drafting quotes and scheduling visits for your quick approval once you hang up.
        • You'll need to already be using phone calls in Jobber to take advantage of this feature. You can join the early access waitlist for phone calls here.

  • Things we are still wishing for: 

    • Bulk printing of invoices. It's weird that there is no way to multiple select and print invoices. The mail export doesn't work because it doesn't include paid invoices.
    • Ability to filter jobs by technician and/or ability for each tech to see only their jobs so they can easily follow up on anything incomplete. Currently, they can only see all jobs which isn't very helpful. Tech column on job page would also be very helpful.
    • Ability to print and/or export custom reports. 
    • Easier method to invoice on mobile app. On the computer it prompts to invoice after closing job but on mobile you have to go through multiple steps to get to invoice screen. Would be nice if it instantly prompted invoice on mobile when job was closed instead of having to click into details, then job, then invoice.
    • Ability to save filtered views for requests and invoices so archived items could always be hidden and less cluttered.
    • Product variations and bundled products. For example a flat rate water heater install includes several different items plus labor costs. Would be great to be able to group items together for different services instead of having to add each item separately each time.
    • MarcA's avatar
      MarcA
      Jobber Product Team

      Thank you for the very detailed feedback! We are always working to improve Jobber capabilities across the product, and so I will pass these ideas to the appropriate product teams to consider. Thanks for being an active part of the Jobber community!

    • straightflush's avatar
      straightflush
      Contributor 3

      Inventory management would also be great! Forgot to add that one. 🙂

      • MarcA's avatar
        MarcA
        Jobber Product Team

        Got it! :-) 

  • The customer report builder is great but it really needs a print or export option.

    • Cam's avatar
      Cam
      Jobber Product Team

      Hi straightflush​! You're correct, printing and exporting reports aren’t available yet, but thanks for letting us know this would be useful. We’ll share your feedback with our product team.

    • smpelectric's avatar
      smpelectric
      Contributor 3

      I must have missed that, is there a link to check out?

  • I was excited about bookkeeping, however would need something for inventory. I'd love to move away from QBO.

    • MonicaBiesok's avatar
      MonicaBiesok
      Jobber Product Team

      Thanks for the feedback! We're continuing to build out bookkeeping's capabilities  and inventory tracking is on our team's radar. Hopefully we can help you make that switch soon!

    • straightflush's avatar
      straightflush
      Contributor 3

      Second this! Really need some type of inventory management. Products with variables and bundled products would also be great. For example a flat rate water heater install includes several different items plus labor costs. Would be great to be able to group items together for different services instead of having to add each item separately each time.

      • Kim's avatar
        Kim
        Jobber Product Team

        straightflush​ Pricebook might be the feature for you. It allows you to price your services right in Jobber. Add material and labour costs and markups, and turn them into one price per service. Your client sees one clean price. You see exactly how it breaks down.
        It's currently available as a Jobber Lab, or if the lab is full, you can join the waitlist here

  • Is there a page to check out the projects features, before having to sign up for the plus plan?

    • Cam's avatar
      Cam
      Jobber Product Team

      Hi smpelectric​ 

      Projects is currently available in Jobber Labs for Plus customers, with more improvements planned. We don’t have a page where you can explore it outside of Plus yet, but here’s a quick overview:

      Projects brings larger, multi-stage work together in one place, so you can:

      • Turn an approved quote into a project with its line items already in place.
      • Organize work into milestones, tasks, and visits, with assignments across crews and locations.
      • Add visit-level checklists so your team knows what to complete on site.
      • Track the status of individual tasks and visits, along with the project as a whole.
      • Bill in stages with a payment schedule, and create invoices for specific line items or a percentage of the project scope.

      If you want to learn more before deciding on the Plus plan, feel free to reach out to your Account Manager, and they can walk you through the features and give you a demo.

  • I heard you guys are working on pricebook and some other quoting features but didn't mention it, why is that? Is it not coming?

    • Kim's avatar
      Kim
      Jobber Product Team

      Pricebook is coming! It's currently available as a Jobber Lab. If the lab is full, you can also join the waitlist here.