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SomePlumber's avatar
SomePlumber
Contributor 3
9 hours ago

Jobber receipt scanning is almost perfect

I've scanned several receipts so far. every one of them filled in more details than I would with 100% accuracy. But I found one glaring issue that doesn't make a lot of sense.

It deliberately enters subtotal and not the final total...

This doesn't make a lot of sense because tax isn't free for me. It absolutely comes out of my business checking account and gets rolled into my customers bill.

I know I can go in and edit the total. But with the rest of the scanning being pinpoint accurate.. seems weird.

Is there an actual reason it looks for subtotals?

1 Reply

  • I think the confusing part is that Jobber is treating the scanned amount as the expense cost amount rather than the final amount you may charge the customer.

    Jobber’s documentation actually describes the scanned total for supplier invoices as the subtotal excluding tax, so it looks like that may be intentional rather than a scanning accuracy issue.

    I can definitely see why that feels odd though, especially when the tax is part of the actual amount leaving your business account.

    I’d be curious whether Jobber has a setting for businesses that want the tax-inclusive receipt total captured instead.