Honestly, I was fully expecting an actual proper way to manage maintenance contracts. I still can't believe it hasn't been implemented yet. It's the most frustrating part of jobber. Yes, the new features are pretty neat and will appease some folks. But please for the love of God, get maintenance contracts sorted out!
Hi! Curious to know what you're needing for maintenance contracts? I know I'd love to have a reminder sent to me or even an automated message to the client to let them know that their contract is expiring soon.
Literally everything. People have resorted to using tags for clients which is abysmal to say the least. I want to have the option to fully control every maintenance contract we have and send out reminders etc within that feature for each client. Almost every CRM software has this feature. It's unacceptable the way it is right now.
Hi Pinnacle Go2Girl! Thank you for taking the time to give your input. I passed your feedback on to one of our Directors of Product Management, and he'd love to speak with you both further to better understand your needs. If you're willing to connect with him directly (and maybe even get on a call to chat?), please reach out to him at blake.m@getjobber.com.
