Today we’re announcing 1️⃣8️⃣ exciting product updates designed to make every day easier 🥳. Get more freedom and control over your day-to-day operations while you Work Smarter 💡, Boost Profits 💲, Get Noticed 👀, and Win Jobs 🏆. Reply here ⬇️ with your favorite new update to let us know what you’re looking forward to most! 🤩 ⭐️ If you have any questions regarding our new features, please create a post (not comment) in our Q&A board! ⭐️

Honestly, I was fully expecting an actual proper way to manage maintenance contracts. I still can't believe it hasn't been implemented yet. It's the most frustrating part of jobber. Yes, the new features are pretty neat and will appease some folks. But please for the love of God, get maintenance contracts sorted out!

Looking forward to the AI Receptionist feature.

Does Jobber ever plan on Providing a Feature to allow us to tack on and charge the client the credit card fee? as appose to us being charged? I know that's a feature we have been desperately wanting with the amount of clientele that prefer to pay with card. I Know many other CRM's Provide that ability and I'm just wondering when that will come to jobber?

Hi! Curious to know what you're needing for maintenance contracts? I know I'd love to have a reminder sent to me or even an automated message to the client to let them know that their contract is expiring soon.

Literally everything. People have resorted to using tags for clients which is abysmal to say the least. I want to have the option to fully control every maintenance contract we have and send out reminders etc within that feature for each client. Almost every CRM software has this feature. It's unacceptable the way it is right now.

Jobber Spring Feature Announcement Q&A: Which updates are you MOST excited for!?

43 Replies

RMejia05
Contributor 2
1 year ago
Does Jobber ever plan on Providing a Feature to allow us to tack on and charge the client the credit card fee? as appose to us being charged? I know that's a feature we have been desperately wanting with the amount of clientele that prefer to pay with card. I Know many other CRM's Provide that ability and I'm just wondering when that will come to jobber?
- Patricia
  Contributor 2
  1 year ago
  We have that added into the cost of the job. If they pay cash they get 3% (or what ever it is) as a discount
- julie
  Jobber Community Team
  1 year ago
  Hey RMeijia05, thanks for the question! We will be reposting your questions under our Q&A board, so keep an eye out for those!
  
  If you have any additional questions, we welcome you to create your own post by clicking 'Start a Discussion'.
manuel
Contributor 3
1 year ago
I was really hoping to see better improvements with online booking, is this planned soon?
- julie
  Jobber Community Team
  1 year ago
  Hey Manuel, thanks for the questions! We will be reposting your questions under our Q&A board, so keep an eye out for those!
  
  If you have any additional questions, we welcome you to create your own post by clicking 'Start a Discussion'.
manuel
Contributor 3
1 year ago
Will there ever be a budgeting system that helps us track stuff more efficiently such as LMN?
Thomas
Contributor 2
1 year ago
AI Receptionist looks very helpful, but I'll need to see how the setup and training works for it. Hey Jobber should also be helpful, but not as much as the new schedule with Find a time, that'll be great. I was REALLY hoping we'd see fillable forms from Jobber (quick Customer Acknowledgement forms they can sign in Jobber), but I guess I'm still waiting on that one...
Mackslawns
Contributor 2
1 year ago
When are we getting the ability to send pics in text?? It’s a huge time waster not to mention super inconvenient to have to switch to a personal phone to send photos via text….. I mean, it’s 2025 come onUsing Jobber MAKE THIS HAPPEN
- julie
  Jobber Community Team
  1 year ago
  Hey Mackslawns, thanks for the question! We will be reposting your question under our Q&A board, so keep an eye out for that!
  
  If you have any additional questions, we welcome you to create your own post by clicking 'Start a Discussion'.
ChrisAPW
Contributor 2
1 year ago
Sub-Contractor Management
Thank you for the updates this morning.

When can we expect a sub-contractor management feature to be available? I know this was in jobber labs awhile back. Any update on this? Thanks!
Also, the insights dashboard looks great.
- Megan
  Jobber Product Team
  1 year ago
  ChrisAPW Here's the link to where Cam answered your question about sub-contractor management: Click here. Insights dashboard is just as great as it looks 👀!! Can't wait for you to get your hands on that within the next few weeks! 🥳
- julie
  Jobber Community Team
  1 year ago
  Hey ChrisAPW, thanks for the question! We will be reposting your question under our Q&A board, so keep an eye out for that!
  
  If you have any additional questions, we welcome you to create your own post by clicking 'Start a Discussion'.
  
  We're happy to hear that you like our insights dashboard! 🙌
HotTubDave
Contributor 3
1 year ago
AI Receptionist. Is the pricing I'm seeing on my grow plan permanent or just for a few months?
- Megan
  Jobber Product Team
  1 year ago
  HotTubDave we're also super pumped for this feature! Here's where Dominic answered your question in the Q&A board: Click here
- julie
  Jobber Community Team
  1 year ago
  Hey HotTubDave, thanks for the question! We will be reposting your question under our Q&A board, so keep an eye out for that!
  
  If you have any additional questions, we welcome you to create your own post by clicking 'Start a Discussion'.
Mackslawns
Contributor 2
1 year ago
A.I receptionist. Hopefully that feature is included in a plan and NOT an add on that will cost more $$$
- Pinnacle
  Contributor 3
  1 year ago
  100% will cost more money. Subscriptions within subscription 🤦‍♂️
Mackslawns
Contributor 2
1 year ago
Lots of shiny new things BUT still no ability to send a picture in a text to a client. ☹️
Pinnacle
Contributor 3
1 year ago
The fact it wasn't actually live bothered me as well. I had to wait for a pre-recorded video? Could've just sent a link to it instead.
- julie
  Jobber Community Team
  1 year ago
  Hi Pinnacle, thank for taking the time to join us this morning!
  
  To ensure the event went smoothly, some elements were controlled for filming. However, everything shown is reflective of real capabilities – We're so excited for you to try out these new updates for yourself!

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Jobber Spring Feature Announcement Q&A: Which updates are you MOST excited for!?