Forum Discussion

DonnieHeating's avatar
DonnieHeating
Contributor 3
10 months ago

Maintenance contract feature

Hello, since the beginning of joining Jobber I have inquired about this feature and have seen it posted by many other Jobber customers they would really like to have it. How come this feature has not been added? The current set up for maintenance contracts makes it super unorganized?

Thank you.

6 Replies

  • This is the only feature I want implemented. It's brutal to do anything with maintenance contracts within jobber. Needs to be fixed and done properly. 

  • Megan's avatar
    Megan
    Jobber Product Team

    DonnieHeating and Pinnacle Thank you for taking the time to give your input. I passed your feedback on to one of our Directors of Product Management, and he'd love to speak with you both further to better understand your needs. If you're willing to connect with him directly (and maybe even get on a call to chat?), please reach out to him at blake.m@getjobber.com

  • manuel's avatar
    manuel
    Contributor 3

    DonnieHeatingDonnieHeatingDonnieHeatingand PinnaclePinnacle

    I agree with the maintenance contract feature, it’s very tedious to setup in the current system structure.

    Would you guys also benefit from a ticketing system for jobs? The current notes feature feels very limited, and issue follow-ups within the app feel lacking. What do you guys think about this?

  • I also inquired about development of this feature.  looking forward to it

  • Maintenance Agreements are key to building value in a service company.  Scheduling, equipment inventories, and tasking (Things that must be done on a visit).   Ability to send and list tasks for each piece of equipment to a wireless device,  Helps to insure accountablily and that services and maintenance are being completed per an agreement.

  • ryaantuttle's avatar
    ryaantuttle
    Jobber Ambassador

    I may be missing something, but, I think Jobbers "Recurring Jobs" feature has been great for ALL of our maintenance agreements/contracts over the past 6 years. We've been able to utilize it for over 90 locations with great success.