Finally Made the Jump to Jobber… Now What About AI Receptionists?
Hey everyone, After years of debating it, we finally got convinced enough to switch over to Jobber — big moment for our little backflow company here in California. The setup has been smooth so far, but now we’re staring down the next big decision: AI receptionists. I’ve heard mixed reviews about Jobber’s AI Receptionist. Some folks say it’s better than a lot of the options out there, others say it’s still not quite where it needs to be. So now we’re sitting here with a ton of choices and even more questions. We’ve been getting absolutely blown up by Clara AI sales reps, plus about a million other AI companies claiming they can do it better, faster, smarter, cheaper — you name it. I know a lot of these tools integrate with Jobber, which is great, but it also leaves us stuck trying to figure out which direction to go instead of wandering down ten thousand different paths. So I’m asking the pros here: What do you feel is the best AI receptionist for skilled trades? Plumbing, backflow, HVAC, electrical — anything where the calls are technical, urgent, and sometimes chaotic. If you’ve tested multiple platforms, I’d love to hear real‑world experiences. If you’ve stuck with Jobber’s AI Receptionist, I’d love to hear why. If you’ve found a third‑party AI that actually understands trades work, even better. Any solid advice that can point us in one direction instead of ten thousand would be hugely appreciated. Thanks in advance — From Cali with Love, Mr. BackflowJobber AI Receptionist
Who else is using Jobber's AI Receptionist for overflow and after-hours support? We recently implemented it, and while it's not flawless yet, we're finding it to be a game changer compared to traditional voicemail. It's handling calls more efficiently and providing a smoother experience for both our team and clients. I’d love to hear how others are utilizing this feature, what has worked well for you, and what challenges have you encountered? Any tips?What do customers think about Jobber's AI receptionist?
We are considering jobbers AI Receptionist for our busy firewood sales & Service business. My husband is hesitant to use it because our main customer base is rural, conservative minded individuals that are more likely to be distrustful of AI. I also take a lot of time to connect with my customers & explain why we are different or better than other options. Part of what customers love about us is that we are a family business and we work hard to build connections and relationships. I feel like ai is everywhere now and people are used to it but I do have people tell me often how nice it is to talk to a person. On the other hand I do miss a lot of calls and don’t want to miss opportunities. Has anyone heard feedback from customers on whether they like it or not?
Where Can I Find Training Videos to Help Field Crews Learn Jobber's AI Voice Notes Feature?
So I am down here in Washington State we are a Electrical contracting company. I watched the Seminar yesterday morning. And was very excited. About some of the stuff that I could already do. And some of the stuff. That will be rolling out. I was showing some of my guys. The AI button so that they could add. Notes to the jobs. But we were having trouble with the function working. Is there a video on Youtube or something that we could watch? That would help us learn how to use it better. I am trying to use this program. For all of its benefits. So I really want to learn how to use. As much of it as I can. Also, the app on the phones is a little hard to use, especially for some of my guys who are not very tech savvy. And we are just now getting in. To the tech world. Is there somewhere I can go or have the guys go? Where they can watch videos to help them learn how to use it.Jobber Media Opportunity! Using Jobber AI and seeing real results? 👀 We want to feature you.
Jobber's marketing team is looking to connect with a few pros who are using Jobber’s AI tools. We’d love to chat if you: Have noticed measurable wins (more booked jobs, revenue growth, faster replies, fewer missed calls, etc.) Can speak to operational efficiency gains (e.g., handling more inquiries without hiring, delaying headcount, saving meaningful time each week) Feel like AI is giving you a competitive edge in your market Are comfortable sharing high-level numbers (percent growth, hours saved, call volume handled, etc.) Would be open to speaking with media if selected If that sounds like you, send me a DM, and I’ll connect you with our PR team. We’d love to help amplify your story!Does Jobber's AI Receptionist distinguish spam calls from actual customers.
I’m currently using open phone it’s a Ai receptionist that’s integrated with jobber. I like it but it picks up all the spam calls and that impacts the amount of actual calls from customers it can take. Does jobber Ai receptionist distinguish spam calls?
Jobber AI's confusion with businesses
I switched my AI receptionist service from Goodcall to Jobber's AI. One thing I noticed is that when a business calls in, it asks for the customers name only. When a business name gets involved, it will either use the business name as the customers last name or not take note of the company name at all. This leads to some big-time confusion. Is there a fix for this or has anyone else experienced this?
