Time & Material with Jobber
I have been considering Jobber for a few years, along with other systems. I have only pulled the trigger with QuickBooks, which a hate every day. But I digress. I am diving in this year with the goal of finding out the best way to use Jobber, as a time and material business that relies on creating customer trust prior to signing a customer for the first time. I cannot just rely on a system whereby my customer says, i have a broken pipe and I need someone asap. As a handyman, my customers have many jobs of all sorts from day one. Most people are used to estimates, but are amenable to time and material. How can Jobber, and possibly other tools in connection too (suggestions welcome), help me with my goal of going from a soloprenuer to a multi-city organization that is run in this manner?Most of Your Problems Are Communication Problems
I learned this the hard way - I always assumed people knew or understood what I needed, instead of communicating because I did not want to have the hard conversation. I wanted to be liked more than understood. But here’s what I’ve learned the hard way: Most mistakes, delays, and drama on a jobsite don’t come from bad workers — they come from unclear instructions. It’s not that people don’t want to do good work. It’s that we assume they understood what we meant. And when assumptions lead the conversation, everything breaks down. So I built this visual to help myself, my team, and now other contractors get clear. What’s one breakdown you’ve had that could’ve been solved with clearer communication?
