Jobber Bug - Invoice Reminders for Cancelled Jobs
I've been using Jobber for about 2 years, pretty happy with it overall. I'm a one-man company, doing in-home appliance repair. I've noticed some bugs. Right now I'm going back through old "action required" jobs. Mostly jobs that booked and later cancelled before the day of the appt. There are no charges on the job, zero line items shown, yet when I close the job it still creates an invoice reminder. I know I can delete the reminder, but it's a pain. Is there any reason why a job with $0 in charges shown should automatically create an invoice reminder when its closed? Thank you! -Jeff Ryan
Let’s Talk Invoice Follow-Ups—Email or Text?
Hi, Home Service Community! I’m Susan, owner of The Wheelbarrow Gardener in Edmonton 🌸. Keeping up with invoicing is crucial, and Jobber has made it a breeze! But I’m curious: "When it comes to invoice follow-ups, do you prefer using Jobber’s email or text feature, and how often do you send reminders?" I’ve found emails work well for most of my clients, but I’m considering trying texts for quicker responses. I’d love to hear what’s worked best for your business!
Collections
We have found a major piece missing from Jobber is a section for Collections. How do you handle collections? We have multiple jobs for one client and when calling on overdue invoices there isn't a section where the notes can be kept that relates to just collections--don't want to muddy the info available on specific jobs as the collection notes relate to multiple jobs. Love to hear your ideas or apps or anything to streamline within Jobber.
