Schedulign jobber website requests
When I enter a request manually, I can put it on my schedule to go bid the job, but when I get requests through my jobbersites website and they come into my requests page, it doesn't look like there's a way to schedule that request. Has anyone figured this out? None of the options allow it without converting it to a quote, which still doesn't let me schedule it.Solved36Views2likes1CommentOnline Booking and Communications Challenges
Hey Everyone, We have some support questions we are hoping to get answers to and thought we would post it on here to see if any other users have found solutions to these challenges or are having the same challenges? Is there a way to edit the "On my way message”? We would like to customize the message and edit it to not provide our employees personal phone numbers but rather list our two way messaging number. We have the jobber Grow package, and are promoting our clients to utilize the two way messaging number for communications, so all of our team gets their message and can reply quickly. However we're concerned that if we ever move away from jobbers platform, we would lose this number and would therefore have missed communications. Is this a concern for others using this feature? We have been trying to implement the online booking feature on our website. However we are finding it is challenging that we cannot select what employees are available for certain services. Our exterior services guys are not able to do interior cleaning, and vice versa. We are wondering if there is a way to work around this or if Jobber has anything in the works? We have also found that the booking times for services is too limiting. We offer window cleaning and charge by the window pane, it takes 7 minutes to do an interior window pane and frame, but the lowest bookable time option is 15 min. This is resulting in a job being booked for twice as long as it will actually take, or showing that we do not have an available booking window and therefore losing out on the booking. Also, for services that take longer than 60 minutes, the next option is 90 minutes, that’s a big jump. Does Jobber have the ability to make services be set up by single minute units rather than 15 min and 30 min slots? Thanks for any input and insights!Solved58Views2likes2CommentsCan we get a custom time option for services?
I own a cleaning company and on average it takes us 90 minutes to clean 1000 sq ft of home. I want to simplify our booking and allow customers to enter the square footage of their home and have an accurate time associated with it. To do that, I need to break it down to 1 square foot = 5.4 seconds so when a customer inputs that their home is 2000 sq ft, it equals 3 hours of service time needed. Currently, the least amount of time I can select is 15 minutes, which means I have to break square footage into increments of 166 sq ft - which is confusing and not feasible because of this. There HAS to be an easy way to allow us to input a custom time selection krista jade49Views1like2CommentsGoing from requests to quotes
Hello All, I am not sure if I am doing something wrong on my end but when a request comes in and from that screen I create quote every time I go to save it it doesnt save. However if I go to the same client and start directly with a quote it saves every time. Does anyone else have this issue? Thanks in advance. Jim68Views1like2CommentsReports for future jobs
Hello, I recently started managing my parents cleaning business. It is growing quick and appointments are getting a bit much. They dont use the jobber app as it is too much technology for them, they are older. So I assign jobs to an account and then simplify the data and print it out for them. I like reports where I can easily manage the data in excel however there isnt an option for future jobs. Day sheets are too crowed and I can't modify the information on them. I find myself having to do a lot of copy and paste. Any thoughts on how I can do this?89Views2likes2Comments