Recent Discussions
Scheduling a customer for an office visit
I'm floored that there is no "toggle" to select a customer address vs our office address for a job. Most of our work is done a a customers house, but we also have people come to our office quite regularly. I wish we had the ability to select "office visit" or one of the customers addresses. This software costs too much to need to do bandaids like putting our office address in as a customer address. I don't want to use tasks - just jobs. PLEASE speak up if this would help your business.
Dumpster Rentals
I have contacted jobber on different occasions. for the scheduling. i want to be able to drop a dumpster off @ a address and it will stay in my calendar and also on my map. As of now i have to leave an end date which i am using a year from the time i drop it off. As of now i am using the "site visit" function for this. i dont have to do a site visit. i am dropping off a dumpster for a undetermined length of time. I want to be able to look at the map or go back through my calendar and see that there is a dumpster at this location. drop off only. then after i invoice it comes off the map.
Creating different vendors for same product
I am trying to set up the products for a landscape business and we have three main suppliers for the same products - meaning, for example, one type of plant that we can purchase from vendors. What is the easiest way to set this up in Jobber? Would love some options - I have an idea of one - to combine the vendor name with the actual "name" of the product (create in Excel, combine columns into one before uploading) Any suggestions? Thank you!
Jobber Failing to update features
I have contacted Jobber on multiple occasions. We mow seasonally.We need an option to turn the routes off during the winter. Currently we have to go through each customer at the beginning of the Spring season to move the start date, in order to clear the "late visits" The other thing they need to do like Service Auto Pilot, is allow you to skip a week. If it is during acrought and some yards do not need mowed and get skipped, we need to be able to hit skip. The customer should not be charge and it would pick up on the schedule to following week. I have also contacted them about mows from many months earlier that have already been paid, randomly appearing on numberous customer's invoices.Setting up rounds for lawn applications
Hello All, Jim from Paramount Turf Company here. I am 50 days in with Jobber and preparing for a new service line we offer at PTC with lawn applications starting in 2025. With that said, I have experience with other software companies when it comes to setting up a multiple round application program but was curious how you all do it within Jobber. Jobber client service team has been great with their one-on-one consultations and have been super helpful but would like to talk to someone in my industry in how you all set up your multiple rounds and how you schedule it. Would love to connect with some of you if you would be willing to talk some shop! Thank you in advance!!!
For people running and scheduling several crews, any tips to help...
For people running and scheduling several crews, any tips to help...make that easier? I usually use week view to schedule jobs, and as I am growing and have more than one crew, and crews are going to jobs at the same times... any specific tips to help with having that more organized? I am using the color coding a little, but any specific ways that you guys have tried, that have really helped, would be greatly appreciated (or any other help scheduling would be great!) Thanks!!!
Ideas about note organization and ease of use
Hi all, been with Jobber awhile and this has always been an issue for us. We're an appliance repair company. Our office and techs use the note spaces for everything. This though makes that space noisy and important details get lost in the mix often. I had suggested many years ago a folder system that would allow the user to select which folder they wanted the notes to go into. This would have resolved all our issue but alas this has not happened. Ideally, I want to keep everything in jobber and not have to involve other programs. Has anyone had this issue and found a way to mitigate it? Thanks all, Me
Snowplowing routing
We are having trouble with the way that we currently have to schedule our teams for dispatching when it come time to our snow plowing events. With Jobber currently not having a way for the management team to efficiently dispatch a large number of clients to each team member at a short notice interval. We currently have to set a job as a repeating job but leave it unscheduled. This leads to the problem of not having the option of selecting a team member/ members. Being in a area of heavy snow and storms that require at time 2-3 dispatches we currently have not found a way to notify our drivers through jobber quickly. We are currently looking at other programs to accomplish this task like Folosoft. But am wondering if anyone has had a successful way of doing this. Our thoughts for Jobber would be to have a dispatch via the team member and or a group. Example customers on Truck #1 route is saved as Route #1 and can be scheduled to the date of service needed in the order that is pre-set. Then all you need to do is assign the team member to the route and good to go. Example #2 would be Tagging all customer under the route you want and then mass schedule them using the tagged word. Ultimately we would like to dispatch as quick as possible and have the route for the drivers to take be preset. Then all they would need to do is capture a finished photo and hit complete. This would also help us track completion rate as our team members go.
