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Is there a way to send a client JUST a completed checklist?
I had a customer ask me after the work was done for a report of the service and I cant seem to find a way to just send them a report? Should I make a new booking, unscheduled and turn off the invoice reminder?? Then just add the report to that?SolvedPestFreeCanada4 days agoContributor 514Views0likes3CommentsMultiple jobs approved and scheduled at the same time, crew, and address
We sometimes have clients who ask for items to be quoted out separately instead of as an optional line on one quote. Then they are approving them all and I am putting all of them on the same dates since all the work for them is being completed at the same time. Is there any way or maybe it can be added in the future for combining them together into one calendar item? Kind of like when you have multiple things to invoice for a client it lets you select and invoice them together. I feel like it will help my calendar look a little cleaner and might be a bit easier on the crew if they can see everything at once instead of looking into 2 or 3 job scopes of work.PaintingManager6 days agoContributor 214Views1like1CommentHow do you set up visit-specific checklists in Jobber for multi-visit jobs?
I am starting to use multiple visits under one job and want the ability to have checklists specific to that visit. As an example - we will have our fist visit be the site assessment and corresponding form/checklist Second visit will be for installation - and that corresponding form/checklist In theory this would be fine, but it gets confusing when the job forms are completely blank for each visit - if they are attached to the job, so they not hold the info from visit to visit? Is there a way around this to make it less confusing for our field teams with multiple empty checklists that don't apply to the visit?Cheryl7 days agoContributor 279Views0likes3CommentsAre Business 2 business corporate models welcome here?
The business I'm trying to get into isn't exactly marketed to homeowners. while indeed my job would take me right up and to the easement in your yard, my clients are the ISPs and their prime subcontractors not the public. Which is to say, Joe citizen would not be interested in hiring me under the scope of my services offered through my inc. With that in mind, am I in the wrong place? I try to find my industry under the categories given and telecoms ain't up there. Closest I see is IT SERVICESSolvedAtlasNate11 days agoContributor 260Views1like4CommentsHow To Customize Jobber Checklists and User Permissions?
Hi all, We are implementing Checklists for each job to ensure all tasks are attended by team, if there's anything further to be reported or if they completed all safety steps etc. These checklists are intended for internal records only and are not meant to be shared with clients. However, we just realised that employees need further access to see all jobs and reports in Jobber) and they can send these Checklists to the clients. The crew can use the Share/Email option to send completed forms directly to clients. We'd like to disable this feature based on user roles or permissions, so that only designated administrative staff can share forms externally. Having a permission such as "Allow users to share/email Job Checklist" or not giving any permission to access all jobs and reports in Jobber would help prevent accidental distribution of internal documents while still allowing crew to complete the checklists in the field.SolvedSerenG18 days agoContributor 237Views1like1CommentSearching for customers
I would like to see if there is a better way to search for customers in both the mobile app and the desktop version by using the town they are located in and if not, suggest that to Jobber. We own a tree service company and we don't always immediately schedule "requests" because our schedule can be a moving target. It is much easier and efficient for us to schedule our request appointments and jobs by grouping customers that are in the same area, but this has been challenging for me to do this on Jobber. Other than looking at the map on the schedule part and clicking on each individual one, there is no good way to search for them. For example, I would like to be able to go to the requests section and in the search box, type the name of the town and have any service address with that town, come up. It would be great if any key word you used with that request, would show up when it's typed in the search box. Another request I have is making the uncompleted requests and jobs a little easier to see on the whole within Jobber. In our shop, we have a white board with a list of requests and jobs that need to be done and they are organized by the service location, which gives a really good visualization and helps with scheduling. I wish there was something similar and a little more user friendly on Jobber, as we are not always there in front of the board and looking at the map on the schedule portion of Jobber, can be a little messy. Thank you and hopefully this made sense!keelyoliver26 days agoContributor 216Views1like1CommentJob Forms (Checklists) Not Good Enough For Tracking Job Status
Jobber advertises being able to track the progress/completion of Jobs using the Forms (checklist) function. Where it is attached to the Job when creating it. But it seems very deficient and does not really work as advertised or implied. If you have multiple visits or follow-ups to a Job, especially if its because something wasn't complete on an initial visit, that the checklist form wouldn't have been completed... but when you schedule a new visit for crew to go back to that Job to complete the prior visit, you are presented with a whole new Form attached to that visit... the form is blank. Filling out a whole new version of the same form already partially filled out makes no sense to me, we would want the Form/Checklist to show the items that were already completed. Then we easily know what we have left to do on this follow-up visit. And, the only place to view the Job Form status info is either directly in the form, or in Reports. Reports is a great view, and feels like actual Project Management, you can view the status of the Job essentially based on Form data... but again, you end up with multiples of the same form showing up on that screen, one for every time there is a new visit. This makes that view messy, hard to track the true status, making the Report faulty data, and again makes no sense. This in no way is a Job form to me, its a Visit form. And that is NOT the same thing. All of this data input across all Forms should be collective, and ideally we should see the Completion Status of that form on the JOB level view and pop-ups, this would give all users the ability to see the status of the Job and whats left to do at a glance. In short, you should only ever have 1 instance of the specific Form, or Forms, associated with the Job (or atleast the option to make it so) and it follows every subsequent visit showing the prior checked off items. We often have multiple checklists associated with a single Job, as each form is needed for 1 of multiple phases of that Job, which is completed over months. We are already lacking 'Project' level management for handling large multi-phase Jobs, if the Forms function was linked properly it would make it feel less lacking overall, as these Forms could act more like project management and status tracking. Or, am I missing something? Or could we get tight integration with an App/3rd Party service that could fill that Project Management gap?Solveddcholding3021 month agoContributor 3274Views3likes3CommentsRecurring Schedule Routing
is there a way to create a route that automatically routes properly? Im mowing, i drop in the customers on the weekly repeating routes and days. I get them routed, and (again as the system doesn't route by drive time but geo code) i have to move a bunch of them around. Its the same route. I would like to have a route template or something like that.BlueSkies1 month agoContributor 382Views0likes2CommentsHow do your customers respond to AI Receptionist?
We are a firewood company and thinking about using AI receptionist Some of our rural customers really dislike AI, some use it, some just want to save time and have all virtual interactions. How have your customers responded?SibiFirewood1 month agoContributor 214Views1like0Comments⚡️Keyboard Shortcuts for Jobber
Hey folks — I made a little browser extension that adds keyboard shortcuts to Jobber. Nothing fancy, just a smoother way to zip around your day without wearing out your mouse hand. You can grab it here 👉 github.com/bendelaney/jobber-keyboard-shortcuts It’s open-source, lightweight, and built by someone who spends way too much time in Jobber. 🤓 Give it a whirl and tell me what shortcuts you’d love to see next! 👨💻⚙️BenDelaney1 month agoContributor 2235Views1like7Comments
If you have a specific question about your Jobber account, reach out to our Success Team directly:
➡️ [email protected]
➡️ 1-888-721-1115
➡️ via chat in your Jobber account
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- scheduling44 Topics
- work smarter24 Topics
- calendar18 Topics
- software17 Topics
- route optimization14 Topics
- job forms & checklists12 Topics
- lawn care11 Topics
- job follow-ups10 Topics
- cleaning9 Topics
- quoting9 Topics


