Q - Any chance of an ability to setup a zoom/video call with a customer where they can walk around their property/job and we can record/ask questions capture photos from their phone to build an assessment report or quote?
I LOVE this question!
While Jobber doesn’t feature this internally- we’ve used FaceTime on Apple for video assessments. Saves time, customers love the convenience and we promise the quote within an hour.
Heres how we do it on the website:
https://jobeandsonsplumbing.com/book-online
and then on the line items we write this disclaimer:
“VIDEO ESTIMATE
Convenient, easy and QUICK.
TERMS & CONDITIONS
Video estimates are offered for select plumbing services where all work areas are clearly visible and accessible during the call.
Pricing provided during a video estimate is based solely on the conditions observed at that time. If additional issues, concealed conditions, or code-related requirements are discovered on site, pricing may be adjusted with customer approval before work proceeds.
Video estimates do not apply to active leaks, diagnostic services, underground plumbing, re-pipes, or work requiring wall or concrete access.
Customer-supplied fixtures must be new, complete, and on site at the time of service.
All video estimate pricing is valid for 14 days.“
Feel free to copy and use as you’d like!
