Q - When I enter the po # in the right spot in the invoice it is still not included on the invoice. How can I fix that?
We’ve run into this before. In our case, the PO number was being entered correctly but wasn’t showing on the final invoice because it wasn’t enabled in the invoice layout/settings.
I’d double-check that the PO field is set to display on the customer-facing invoice and not just stored internally. Also worth previewing the invoice before sending to confirm it’s showing up where you expect.
If it’s still not appearing, it might be worth reaching out to Jobber support—sometimes it’s tied to how the invoice template is configured.
