Ask an Expert! How do I use Jobber Marketing & Payments to grow my business?

redshome​ i can tell you as a client of Jobber they stand by their word and their work. I’ve always found if there is ever any confusion- simply reaching out to customer support has been a great way to remedy any issues. 

keep looking into Jobber- it’s fantastic! MarcA​ tagged that link and him along with any of the other jobber crew can help!

excited for you to join in with Jobber!

I am so sorry that has been your experience! Did you apply on the Jobber Grants web page? I am happy to help you with additional guidance if required.

Absolutely. Using Jobber Campaigns is so easy to send emails to your clients and get them re-booking on your schedule.
It's one of the most simple and straight forward ways to add profit to your business.

Also utilizing Jobber's tools for Reviews & Referrals help to build your brand so that you can attract new customers.

bigzack1986​ - absolutely! Here are way Jobber helps get you new clients:

1. Websites are a critical in building your online presence and credibility. Jobber has an AI-powered website creation tool that uses your company data already in Jobber (location, services offered, etc.) to build a multi-page, SEO optimized website in just minutes. And it is free to all Jobber customers in all base Jobber plans! This will help you get found by customers looking for your services.
2. Most customers use Google to search for services, so it is important to put your best foot forward with your Google Business Profile to attract new clients. In Jobber you can connect your GBP in just a couple of steps (or we help you create one if you need to do that first) - once connected, Jobber will optimize it based on all your critical business data. You can also connect your online booking form to your GBP so when they find you, they can book you right away without leaving the page!
3. Reviews are critical when customers are selecting a provider. Jobber Marketing Suite include the Reviews Tool, which can be set up to automatically request a Google review after each job. That way you never miss an opportunity to get your next 5-star review! Many of our customers double their review count using this feature, and 5-star reviews automatically publish to your GBP!
4. Good old word-of-mouth is still a great way to find new customers. Jobber's Marketing Suite has something called Referrals, which allows you to set up an automatic referral program that incents your happy customers to pass on your name to others. When a new customer books using their personalized referral link, your existing customer gets $ or a % of their next job. So it keeps them coming back too!

Does that help?

On the basis of reaching out cold call style- no not unless you have another way to drive information into Jobber such as our request form on your website. 

However, we Jobber excels is by maintaining and nurturing your existing clientele so that as that list grows, and as you gain popularity, you’re able to continue to stay top of mind with your other clients

Are you talking about marketing campaign, or automatic job followups? Text marketing campaigns is something that the Product Team is definitely aware of. However, the data we have suggests that customers are open to reminders and job-related texts, but not so much on marketing campaign texts. Does that match what you see out there?

Day 1 and Day 3 for auto.

On Day 3 and 5 we do in person. After that late fees begin.

Usually gets solved pretty quick after that.

$15 for five-star reviews mentioning their name, $20 if there are photos attached.

Personally asking the client, keep it human. Incentivize your staff to do the same!