Forum Discussion
SaraMMG
30 days agoContributor 2
Follow ups after the work is completed is one area where I absolutely fall behind. Trying to keep up with estimating and new customers sometimes overshadows following up with completed jobs. If there was an automatic follow up form/option to send to the customers, that would be beneficial. They could provide feedback at their convenience, which is always valued and helpful to our team, but also such an important part of customer service.