Forum Discussion
Arybakou
1 month agoContributor 2
Customer communication and scheduling. Handling calls, texts, appointment coordination, rescheduling, and follow-ups takes a lot of time away
LacyAI
25 days agoContributor 3
The back-and-forth is often the time sink. I'd connect calls and texts to one calendar, with automatic confirmations and a simple way for customers to request a different time. Set rules for service area, job length and travel time before allowing automatic booking. Routine changes can then happen without you, while tricky requests come through with the conversation attached.