New IPad and Jobber Connectivity
Just got a new IPad Pro for the Lidar capabilities but Jobber will not function on the unit. The app or web sign on give an error code. Has there been an update that isn't configured for current ios?
Forum Discussion
5 Replies
Hey Shunter!
If the Jobber app is already updated to the latest version and you've have tried force closing and relaunching the app but still facing the same issue, reach out to the Jobber Support directly with the error code text with additional details on when this error appears. The Support Team is best equipped to take a look why this might be happening.I think you'll prefer the web version — being able to work side by side is a big plus. You can select pictures from the gallery and drop them in after your quote's done, and the drag-and-drop makes it really easy.
Thank you for the information, but I tried the web version and reached out to Jobber support a week ago. It does not allow login in from the app or web. We know it isn't on our end as we can access with our Samsung tablets and laptops.
Maybe it’s related to the two-step verification process. Did you also try while connected to Wi-Fi? If you can send us a screenshot of the issue, we’ll be able to assist you with more details.
Hey Steve, a support representative reached out to you directly. Hope you get connected soon. Let me know if you havent been able to chat with them yet.
