Forum Discussion

Contributor 4

27 days ago

Hit my capacity ceiling as a solo operator — when did you know it was time to hire?

I'm at 99 clients running completely solo, working until midnight most days, and I recently had a hire fall through. I've realized my problem isn't marketing or sales anymore — it's that I've hit t...

hitting goals

BurlisonHS

Contributor 2

13 days ago

There is an 80% rule I came across a few years back. When your schedule is 80% full you start your hiring process. By the time they are trained enough to work solo it is around the time you would have reached 100% capacity. Keeping to this philosophy will make sure that training will not be rushed and systems can be taught fully while not sacrificing quality and reliability.