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What investment has had the biggest impact on your business?
I'm curious to hear from other business owners. Looking back, what investment had the biggest impact on your business? It could be a piece of equipment, software, training, marketing, a new hire, a vehicle, a website, or something completely unexpected. What did you invest in, and how did it change your business? I'm always interested in hearing what actually moved the needle for people.“Built From What Tried to Break Me”
There was a point in life where everything felt like it was slowing down instead of moving forward. The doctors had already spoken. The reports weren’t encouraging. Walking again wasn’t even guaranteed. There was a time spent in a wheelchair, then months on a walker, learning patience in a way most people never have to understand. On top of that, life didn’t pause—responsibilities, pressure, and uncertainty kept coming. At some point, even the idea of building a future in lawn care didn’t make sense to other people. The industry is physical. Demanding. Fast-paced. And from the outside looking in, it didn’t match the limitations others saw. But that’s where the story started to change. Instead of accepting limits, there was a decision to rebuild life piece by piece. Not with perfect conditions, not with everything figured out—just with what was left and a belief that things could still grow from it. The last bit of money became the first investment into equipment. The first jobs became lessons. The setbacks became fuel. Every early morning was a choice: quit or continue. Every hard day became another reminder that progress doesn’t have to look perfect to be real. Slowly, systems were built. Customers came. Work became consistent. A business started to form—not because it was easy, but because it was refused to be dropped. And through all of it, there was faith. Not as a background thought, but as the foundation. On days when the body was tired or the mind was overwhelmed, that’s what held everything together. Today, that same person is still moving forward—still managing a real business, still showing up with a prosthetic knee, still carrying a medical device, still pushing through challenges that most people will never see. But the difference is this: what once looked like a limitation became a testimony. Not because the obstacles disappeared—but because they didn’t win. And every job completed, every customer served, every step forward is a reminder that being counted out by others doesn’t define the outcome. The story isn’t about what was lost. It’s about what was built anyway.Who is planning on going to the Jobber Now event in Texas?
I have been seriously thinking about attending the Jobber Now event but for me, it is a serious investment of time and money as I live in Toronto, Canada. I love to hear from some of you who are going and why? I am sure those who live in Houston or in that area would have a different answer than those in New York or even in Canada but do want to hear why.As a business owner, what’s something that taught you discipline or resilience?
In a recent Masters of Home Service episode, Savannah Revis of Earth Love Cleaning shared how bodybuilding taught her the discipline to keep going when things got tough. That mindset helped her grow her cleaning business past $1 million. What about you? What experience, challenge, hobby, or sport taught you discipline or resilience? How did that lesson help you grow your business? Listen to Savannah's full episode below, where she talks about staying consistent while scaling, creating clear SOPs and checklists, and building the right team to support growth. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
