After our first year in business we created our SOP before hiring anyone. We had decided on weather policies so employees knew upfront what the expectations are when working in inclement weather. We did hire some good people and some real stinkers. Now we have our prescreening questions to sort through what we don't want. We may not end up with many applicants, but we know they're really close to what we are looking for in an employee. We are now 2.5 year in business and have 5 employees. Jobber notes ensures the employees know where to look at each location, and what the dog's names are. Also, Jobber allowed us to ensure our employees are communicating with our clients in a manner that is in alignment with the Pooptopia brand. Now, we are positioned to be able to go out and build our business while our employees ensure each property is getting the attention it deserves.
