How do growing service businesses keep teams aligned with company values while scaling?
How do you keep your team aligned with company values when you’re scaling and adding new people quickly?
Curious what habits or rituals have worked well.
Forum Discussion
All of our conversations go back to our core values. We had an issue with a team and we broke trust and respect with the client. Our conversation with the team was on how hard we work at gaining Trust and Respect and it takes a second to lose it, and you might never be able to get it back.
We use Slack to communicate with the team. I post a lot about us as a company and how we show up. At our annual planning meeting coming up I want to focus on what does being a professional cleaner mean. This is everything from our core values and how we do the work.