What does your Q3 and Q4 Planning Look Like?
Here we are, second half of the year! I think we all started the year with the best intentions. Maybe you're on track, maybe you've let yourself get busy and not work ON the business. I'm curious, what things are you going to focus on in the second half of the year to stay on track or get back on track?
For me we've been on a little bit of a whirlwind. I've had a lot of turnover so I'm trying to get a few more really good technicians to expand our capacity. Amazingly enough we've done more revenue with less people. I'm also trying to optimize our phone call intake process/ people.
My secondary goal is to optimize our project management system through click up. We've started using the program for admin tasks and some on the job stuff but I'd really like to get that dialed in so next year we can focus on optimizing systems, not creating whole new ones.
What are you working on to move the needle for the back half of the year?