We've all worn ALL the hats- sales, customer service, labor, scheduling, bookkeeping, etc.
There comes a point where constantly being the person who saves the day actually becomes your company's biggest bottleneck.
For me, it was realizing I was still working on a (not so serious) issue while on vacation- I was consumed by work for the entire 10 days. I realized I needed to get out of my own way and trust the leaders we've developed over the years.