Forum Discussion

Nanasue's avatar
Nanasue
Contributor 2
26 days ago

How Do Solo Operators Find Reliable On-Call Help When Jobs Get Too Big to Handle Alone?

I would like a better way to keep track of my time.

Since I ran in one person operation with occasional aside helper, I sometimes get overloaded with jobs. I think I can do.

As a small one person handyman type jobs. I may get out on a job and find its way too much for one person and then I have to stop and try to find someone to help me.

So I’ve tried using workers day workers and sometimes they work and sometimes they don’t. But whatever I’m looking for as far as parts, I know I can go to Home Depot and find what I need so I always depend on Home Depot and now I just need a way to find a reliable worker that is willing to be on call. 

7 Replies

  • hellench's avatar
    hellench
    Contributor 2

    I completely understand. When you are running a one person operation, it can be really difficult to know when a job will turn out to be more than you can handle alone. Having one or two reliable workers you can call when needed would definitely make things easier. Day workers can be hit or miss, so finding someone dependable who’s willing to stay on call sounds like a much better solution.



  • AnthonySalazar's avatar
    AnthonySalazar
    Verified Community Coach

    Have you tried posting on hiring boards that you're looking to hire an "on call" type of technician? I know on my local Facebook groups I always see people asking for part time work. Indeed has been helpful for us as well.

  • On call help is difficult unless you have a pool to call from. We have hiring posters in our city both in english and spanish and they passively collect applicants, they let them know we aren't hiring but will save them for later and when we have work i sms blast them. we post them in bus stops, local supply houses, yard signs, all with permission of course, doesnt replace active hiring but it helps massively improve passive recruitment. 

    oh and we also pin the hiring post to our instagram and fb pages, currently we use scan2apply for all this.

  • PestFreeCanada's avatar
    PestFreeCanada
    Verified Community Coach

    Chat with other pros in your area! Maybe they have a guy that does the same with them and has different days off with them. It doesn't even have to be in the same field, just a labourer you can snag a few days a week.

  • Great advice above already. One thing worth adding to Chuck's passive recruitment idea specifically: once you start collecting names from posters or day workers who've helped before, even a simple running list (name, phone number, what they're good at, last time they worked with you, whether they said yes or no last time you called) saves a lot of headache down the line.

    The reason: without that, every time a job gets too big, you're starting from zero again, trying to remember who was reliable, who flaked, who's even still available. A basic spreadsheet or even just organized notes in your phone turns day workers, hit or miss into I know exactly who to call first based on who's actually shown up before.

    Doesn't need to be fancy, just needs to exist somewhere other than memory. Nanasue​ 

  • travisshepherd's avatar
    travisshepherd
    Verified Community Coach

    Finding a reliable helper on short notice comes down to having a short list of people already lined up before the job starts. When a job turns out bigger than expected, calling around from the site wastes time and usually leads to bad help.

    ​The most consistent option is swapping days with another local solo operator. You help them when they get a two-man job, and they step in when you need extra hands. They already have tools, understand job site safety, and do not need to be babysat.

    ​Another solid route is finding semi-retired maintenance guys or former tradesmen through local supply houses or word of mouth. Many of them want a few hours of work here and there, know how to handle the work, and actually show up when they say they will.

    ​To make sure someone picks up when you call on short notice, set clear terms ahead of time. Guarantee a four-hour minimum pay so it is worth their time to head out, and test them on a small job first so you know how they work. Taking ten minutes to walk the site before unpacking tools also helps flag heavy lifting or high ladder work early so you can call in help before you get stuck halfway through.

  • I think having a small backup list would make things a lot easier. Maybe keep 3–5 people you have already tried on smaller jobs and make a note of what each person is good at. It may also help to connect with other solo operators in the area. You could help each other when a job needs an extra set of hands or refer work back and forth.

    For me, I would rather have a few reliable people I know I can call than a long list of names that may or may not show up.