We track this outside of Jobber, but our pay structure makes job-level labor profitability a little easier to see.
Our cleaning techs are paid commission (generally 35–43% of the job) so I already know what percentage of revenue is going to direct labor on each job. From there, we look at the bigger picture through our bookkeeping/P&L: payroll burden, supplies, vehicles, insurance, admin payroll, software, etc.
I’m actually much more interested in production rate than just the invoice total. We have a target revenue per labor hour, so if a $300 job consistently takes 6 hours instead of 4, THAT tells me something is wrong even though the job technically brought in $300.
We also look at profitability at the company level monthly rather than trying to assign every tube of toilet bowl cleaner or mile driven to an individual house 😂
For us, it’s a combination of commission %, revenue per labor hour, and overall company margins. Jobber gives us a lot of the operational data, but our bookkeeping is where I’m ultimately looking to see whether all of it is translating into actual profit.
