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How do you actually track job profitability (not just revenue)?
Quick question for other Jobber users — when you want to actually know how profitable a job was (after labor and expenses, not just the invoice total), or how your crew's utilization looks over a month, how do you currently figure that out? Pulling into Excel? A separate spreadsheet? Just gut feel? I'm curious whether this is a real pain point or if I'm overthinking it — trying to understand how people actually track profitability day to day.
What's the best way to do job costing?
Hello everyone, I have been inconsistent with adding expenses to each job. How are other jobber users adding expenses to each job to see your profitability per job? Are you having your techs keep track of parts/fittings used on a separate form and then adding that to the job after the job has been completed? Trying to find an easy way to keep track of this and get it entered into jobber. Thanks ErnieWhat marketing channel works best for you right now???
Hello, We are currently evaluating our marketing strategy to improve lead consistency and build deeper community trust. While we currently use Yelp, we find the results inconsistent and often attract price-shoppers rather than long-term clients. :( Moving forward, I would like to pivot our focus toward community-based marketing, such as sponsoring local schools and Little League teams. These sponsorships build the kind of long-term goodwill and trust that ensures local homeowners think of us first during emergencies. To clarify our strategy, we are avoiding the following channels: - Lead Aggregators (Angi, Networx, HomeAdvisor): These platforms sell the same lead to multiple contractors. The requirement to respond within seconds to avoid losing the job—while still being charged—does not align with our workflow. - Yelp for Major Projects: Due to high cost-per-click metrics and a high volume of price-sensitive inquiries, we find this to be a low-return channel for larger plumbing jobs. Your Friendly Neighborhood Plumbers,
Curious what everyone is paying for book keeper and Accountant?
Just wondering what everyone is paying for Accounting and Book keeping. We're in Alberta and trying to compare/ see what is reasonable. Also curious what all your book keepers offer - we meet monthly right now with ours and bi-annually with our CPA.How much do you trust the numbers your bookkeeper is giving you?
One of the things I’ve learned as we’ve grown is that having a bookkeeper and having a GOOD bookkeeper are two very different things. Clean books aren’t just about taxes. If things are being categorized incorrectly, reconciliations aren’t happening properly, or your financials are months behind, you can be making major decisions based on numbers that aren’t even accurate. Revenue can look great while profit tells a completely different story. And as an owner, you shouldn’t have to become a bookkeeper—but you do need financials you can actually use to run the business. I’m curious how other owners handle this: How involved are you in reviewing your financials, and what reports or numbers do you look at regularly to know your bookkeeper is actually giving you an accurate picture of the business?Which metric(s) do you check first to see how business is going? 🤓
There are plenty of numbers to track, but I’m guessing most business owners have one or two they keep a close eye on. 👍 Which do you check first? Vote in the polls below. Don’t see yours, or want to share why it matters? Drop it in the comments! In this Masters of Home Service episode, kasyallen (Wheatley Creek Services) shares which business metrics matter for home service businesses, why checking them regularly can help catch problems early, and how she built an automated end-of-day report to make the numbers easier to keep up with. 👉 Want to put their tips into action? Download our free home service reporting playbook for this episode. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
How do you calculate your baseline price before sending a quote out?
When you look at a job site, how are you actually building your estimates? Are you pricing based on true operational costs and target profit margins, or are you matching local competitors and hoping there is money left over at the end of the month? Knowing your numbers comes down to a few key questions: What is your true hourly overhead rate? (Total monthly fixed overhead divided by total monthly billable hours) Are you calculating margin or markup? (Markup on cost is not the same as gross profit margin. If you want a 30% margin, multiplying your costs by 1.30 leaves you short at 23%.) What is your minimum shop rate before pulling a rig out of the driveway? How are you handling this in your business?Are You Building a Business or Just Creating Yourself Another Job?
It’s easy as a small business owner to get caught up doing everything yourself. At what point do you start delegating, hiring, or putting systems in place so the business can operate without you being involved in every job? I’d love to hear how other owners are making that transition while still keeping quality and customer service high.
