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What do you do when someone asks for more money, but you know they are already overpaid?
I hired a young guy with no experience to work with me and I offered to pay him what the big companies are paying their more seasoned workers. At the moment I am also paying him cash so I am essentially paying him out of my pocket and he isn't claiming it. He asked me the other day if I could pay him more so I explained that what he is making for his position and the hours he works is insane, and the only reason I paid him what I am is because I really like him and I know he can do really well with me in this industry. I am finding it hard to really drive this point home to him and want him to stay with me and be happy. I don't want to lose this kid as he has made my life a lot easier and together we are generating a lot more income for the company. I told him that any jobs he finds, sells and completes on his own, 40% is his, and any job that I book for him and he completes he gets 10%. That would be on top of his weekly salary also. I think I can adjust these numbers a little as a start to keep him motivated but I am wondering if anyone has any other ideas?PestFreeCanada31 minutes agoVerified Community Coach2Views0likes0CommentsService Agreement Ideas for Project Based Businesses
This one has got me racking my mind. One thing they always talk about when you are building enterprise value in a business is having predictable revenues. I think for something like window washing, lawn care, poop scooping etc it'd be easy to have predictable revenues because it's pretty straightforward to have a re-occuring service agreement. But what about us GCs? I originally thought I could get people with a membership for a percentage off jobs. This seemed like a good idea till the first two people to sign up only did so because they had large $40k plus jobs so it was a no brainer (it paid for itself 2x over). If I tried to make the percentage off smaller, it wouldn't be enticing enough to get people interested. Let's brainstorm here guys - what can a general contractor do as a monthly or quarterly service to get in to the service agreement game?HUGEHomePros1 day agoVerified Community Coach9Views1like2CommentsWould you offer a discount for monthly autopay?
A few years ago, we introduced an AutoPay incentive for our recurring clients by offering 5% off for enrolling (think subscription and a huge influx of cash flow on the first of the month). It worked well and helped increase participation, but as we’ve grown, we realized 5% was a much larger discount than we probably needed. Today, new clients receive 2.5% off for enrolling in AutoPay, while some long-term clients are still grandfathered in at the original 5% discount. I’m debating whether to leave those clients at 5% as a loyalty perk or reduce everyone to the current 2.5% program for consistency. For those of you who offer AutoPay incentives: Do you offer a discount? If so, how much? Have you ever reduced or eliminated an existing discount for legacy customers? Would you grandfather existing clients or standardize everyone under the same program? I’m interested in hearing both the financial and customer-retention side of the decision.Solvedroselvaggio4 days agoVerified Community Coach14Views0likes2CommentsWould you fire a difficult customer even if they spend a lot?
I have this one custome who is very very supportive of what I do but can be very difficult ALL THE TIME, even when I do every thing the way he likes it its never up to par and there's always something thats wrong. It can be difficult at times specially when Im pressed for time and have other customers waitingSolvedmims015 days agoContributor 552Views1like12CommentsWhat's something you intentionally spend more money on today?
As owners, we are taught to cut costs wherever possible. Sometimes spending more in the right places (improved software, branding, SEO, training, etc.) actually creates a stronger and more profitable company. For us personally, we've almost doubled our advertising spend from last year- between visual media and brand ideation, web rebuild, AEO/GEO.roselvaggio8 days agoVerified Community Coach40Views1like7Comments💡FEATURE REQUEST: Price Increases in Products & Services List
Do you increase prices for ongoing customers? Do you know how long it takes me to increase my prices for 700 ongoing clients in my cleaning business? Whether you increase your prices on an annual basis or just as needed in these unpredictable times, it would be easier to make these changes en masse in the Products and Services tab! How would it work? When editing a product or service line item in the Products & Services List, there should be an option to carry that modification over to any existing Jobs that have that line item on it. Currently, this would only update for new jobs created, but I'd love to see a little pop-up that says, "Would you like to change the price for existing Jobs with this line item? Yes/No" Use Case Example: Because I am in the cleaning industry, it will be my primary use case. Let's say you have a minimum price that every client's rate will be at or above. When you create a new job for a recurring customer, you add a line item titled "Minimum Rate + current year," like for 2020: "Minimum Rate 2020," which is $150. You also add another line item based on how your pricing model is set up - in this case, I will use a simple one: "Small House" for $10 "Medium House" for $30 "Large House" for $50 When it's time for your prices to increase, consider the following options: you could decide to raise prices only for people with large houses and keep your minimum rate the same, or you may want to increase the cost for clients who have been with you for more than 5 years. Instead of making this change one client at a time and trying to sort through who the change applies to, I could go to the Products and Services List and find the specific line item I want to modify. Then, I could edit the price in there! Ta Da! You've raised your prices! Why should Jobber care? This would be huge for any business industry that has recurring clients. ServiceTitan, Housecall Pro, and other competitors already have this feature. I have found other threads that mention something like this or frustrations with how to go about raising prices. This would allow businesses that only see customers once or twice a year to set up their customers as recurring with one Job, saving them a lot of time and effort as well. You'd have at least one very loyal customer in me! I've spoken to two support agents who thought this was a simple but fantastic idea! My next price increase is in June, and I'd love you guys if you saved me weeks worth of work in a single click 🤞🙏 QUESTIONS, COMMENTS, FEEDBACK, AND MORE USE CASES WELCOME!!572Views1like5CommentsAny Recommendations for SBA Lenders?
I’m curious whether anyone here has successfully used an SBA loan, grant, or other government-backed funding program for a very small business. I run a one-person metal art and fabrication business, and finding realistic financing has been difficult. A lot of the options marketed toward small businesses seem to come with high interest rates, aggressive repayment terms, or daily and weekly withdrawals that can make an existing cash-flow problem even worse. I’d be interested in hearing from anyone who has actually gone through the SBA process: Which loan or grant program did you use? Was the application process manageable? What documentation did they require? Did the funding genuinely help your business grow? Were there any fees, repayment terms, or surprises you wish you had known about beforehand? I’m especially interested in options that might work for a one-person business looking to purchase equipment, improve production capacity, or create more stable cash flow without getting trapped in predatory financing. Has anyone found an SBA lender, grant program, or small-business resource they would genuinely recommend? Thanks in advance, I am located in Northeast Pennsylvania.8Views0likes0CommentsWhat small business grants can you apply for regularly as a new business owner?
So I recently found out about small business grants. I was wanting to see if anyone had any tips or suggestions for what grants to apply for monthly. Me and my fiance just opened a kitchen at a bar we are looking to refurbish and create a new menu. We are looking for any extra help we can get.Lizzy_031416 days agoContributor 282Views1like2CommentsValuing a Trades Business — What's Your Experience?
I've been having some conversations lately about what a small trades company is actually worth — and I'm getting different answers depending on who I talk to. Some people say 1x annual gross revenue is the standard for a well-run trades business. Others say it's more like 2–4x EBITDA (net operating profit). And for a breakeven company with good employees and solid clients but no retained earnings, both methods produce very different numbers. A few questions for the group: Has anyone here bought or sold a trades business — or seriously explored it? What valuation method did you actually end up using? How much does systemization affect the number in your opinion? Does a business running on Jobber with SOPs, long-term employees, and documented processes command a premium over an owner-operated shop where everything lives in the owner's head? If you were bringing a friend or colleague into your business as a part-owner — someone who brings clients, crew, and vehicles — how would you structure that deal fairly for both sides? Would love to hear from anyone who's been through this — buyers, sellers, or people who've taken on a partner. This stuff doesn't get talked about enough in the trades.WiringByron19 days agoVerified Community Coach32Views1like3Comments
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- getting paid50 Topics
- accounts receivable45 Topics
- profit margins38 Topics
- costing36 Topics
- pricing strategies36 Topics
- financing32 Topics
- accounts payable30 Topics
- how much to charge30 Topics
- processing payments28 Topics
- general contracting23 Topics


