We’re in the cleaning industry, so it’s a little different, but the concept is the same. When a client tries to lower the price, we explain what we can do within their budget, while also reinforcing the value of the original quote.
For example, if someone requests a deep clean but only wants to spend around $300, we let them know we can work within that budget, but the level of cleaning won’t be as thorough as a full deep clean. We explain that a proper deep clean involves detailed work, using the right tools to reach areas that haven’t been touched in a while, and that doing it right the first time can actually lead to more affordable maintenance cleans in the future.
The key is to clearly communicate your value and be transparent about what would be scaled back at a lower price. Don’t undersell yourself. Most clients simply don’t understand what goes into the work, so breaking it down in simple terms helps them see why your pricing is what it is.
