Forum Discussion

roselvaggio's avatar
roselvaggio
Jobber Ambassador
9 days ago

What % of your clients are still on credit cards and what’s your ACH conversion plan?

I know this is just "the price of doing business", but paying over $37k in processing fees last year was a sight to see. We are currently working on a campaign to switch recurring clients to ACH bank transfer for a lower rate, but I am curious how others are mitigating this cost. 

4 Replies

  • HUGEHandyman's avatar
    HUGEHandyman
    Jobber Ambassador

    I would just bake it in to your estimates. I feel like most people don't do ACH. Don't charge a CC fee, just up all your prices my 3-5%.

  • Jobber is the first system we’ve used that doesn’t let you pass the fee on to the client. We set up a tax rate of 3% and labeled it Credit Card Processing Fee. If the client pays with cash or check we remove the fee (tax) before collecting payment. We also let our clients know we cover the fee for ACH so a lot have switched to that. It’s not a perfect system but it’s the best option I have found so far…

    • HUGEHandyman's avatar
      HUGEHandyman
      Jobber Ambassador

      I wouldn't recommend doing it like this because it syncs to quickbooks weird. What I do is set up different quote templates and have it as a line item. Then you can remove it whenever you need to on the final invoice

      • ApexFire2021's avatar
        ApexFire2021
        New Member

        That's what we have been doing as well and it has helped a ton. Crazy how much some clients are cool paying as the processing fee to get points, but more power to them!