Do you have a formula or outline that you follow for when to grow/scale?
Is there a spreadsheet with specific KPI's you use, or do you just base growth and scaling off of a feeling?
Forum Discussion
Everyone is going to have different KPIs that actually mean something for their business. I don't want to speak for everyone but I'm pretty sure a lot of us visionary types are scaling off a feeling to start. This definitely gets us in trouble. I've used different business courses that have different spreadsheets to track your business. They all kind of have the same tabs:
- Strategic Plan
- Sales tracking
- Budget
- Income Statement
- a Dashboard for KPIs
The course I'm in with breakthrough academy has a few more but those are the basic things you should be looking at regularly. I will say it always seems like a great idea to track this stuff but actually doing it is a struggle. I still struggle with this now. It's about being consistent.
For us, the KPI's that really tell me how we are doing is
- quotes given
- quotes accepted
- the ratio between the $$ value of quotes accepted vs $$ value of all the quotes given (i did a $300k quote that we didn't get and it jacked all my numbers up! hahah)
- Average ticket
- Number of days technicians are late
- Revenue
- net Profit