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How do you balance kindness and strict standards as a business owner?
My personal values are very important to me as a business owner. Being a person of faith I care deeply about people. For years I have struggled to find this balance between kindness and compassion and strict standards. For those of you that have hearts for people and want to be kind and compassionate...how do you help your team rise to the occasion without having to seem heartless and only care about the bottom line?When to hire a General Manager?
I am a painting company. Have any of you hired a general manager and stepped away from the day to day operations of your business? How did you go about it? Was there a revenue metric you aimed for? Break it down for me in detail? Did it help you grow and go to the next level? How did you find your general manager? What did you set as the pay/salary? Bonus structure?Residential cleaning businesses specifically in North Carolina. Advice on how to pay W2 employees.
Hi, Residentail cleaning business here. Looking to hire my first part-time W2 employee. I have asked this before, but I would like advice from people who are in my state, so the advice can match NC laws, ideas, and cost of living. I want to get some advice from other cleaning business owners who have specifically hired W2 employees in North Carolina. This Jobber community is so large but each state is different when it comes to compensation for their employees. I am interested in knowing the following: *Pay Rate per hour(range) *Travel Time Rate per hour(range) I think I will just do the IRS mileage Rate, unless someone in NC has another idea that is cost efficient over mileage pay. For the employee driving there own personal vehicle for work. When I hire the part-time employee they will need to drive their own personal vehicle after training. Thank you!Hiring Cleaning Employees
Hi, I am moving into the phase where I would like to hire anvemployee. I want to start with one person part-time. I am confused on what is right or wrong with my plans. I would like to explain how I want to handle hiring. Then I want to ask for input from this community where I need to make changes or keep my plan: I am looking to hire one part time employee. They will need to drive their own vehicle at some point once they are out of training and on their own. Until then they will be riding with me. When they are in house cleaning they will get there hourly rate and I will set that based on performace and skills. When they are traveling between homes they will be paid at an hourly rate at the minimum wage rate. They will not get mileage reinbursement because they are riding with me and I will be driving. Is this okay or how are others are doing it? Any input or suggesting are greatly appreciated! Thanks!
Are YOU a good employee, would you hire YOURESELF?
Someone tole me when I started out on my own "You need to be your best employee. Would you hire yourself?" I took that lightly at the time but as I started to grow it really hit home. If the day was quiet and I had no more jobs to do, was I going home or was I knocking on doors? Visiting people I know? Canvassing the neighbourhood I was in? Was I truly acting as if I really wanted and needed this job? It's hard to ask your team to do all that when you aren't doing it yourself! I think about it daily, if I am the employee I want to hire. I feel like it will help me look for new employees when that time comes.How did you know it was time to hire your first salesperson?
When did you realize you needed your first sales hire? And if you’ve already hired a rep, what’s one thing you’d do differently next time? 🎙️In this episode of Masters of Home Service, Doni Jones and Rich Camacho dig into: When it’s actually time to hire your first salesperson How to spot the right (and wrong) salesperson during interviews Onboarding plans, sales KPIs, and pay structures to motivate reps Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
How do you pay your staff?
Residential Cleaning Company Here How do you pay your staff? Are they empoloyees or subcontractors? If they are employees do you pay hourly or per job? What is included in their pay? Travel time, admin time, lunch time? Curious to see how do you manage? Do you provide a company car or do they use their own? Do you pay mileage or gas allowance? What benefits do you provide? Thanks!!!
Permissions and Team Management
The permissions section needs to be more robust. There are members of organizations that cannot handle the marketing side without administrative access. This puts the onus on the administrator for all of that. Things like adding parts should be able to be done by personnel other than administrators as well.How do you keep your crew motivated and paid when work slows down?
Every year, that slow season creeps up on us. One minute the phones are blowing up, and the next it feels like the world goes quiet. When jobs slow down, keeping your crew busy and positive can be a real challenge. I’ve tried different things over the years. Training days, cleaning up the shop, and even team outings just to keep morale up. But the truth is, it’s hard when the pipeline dries up. How do you keep your team motivated and paid when things get slow? Do you cut hours, find smaller projects, focus on marketing, or use the time for business planning? I’d love to hear what has worked for you and how you turn downtime into momentum for the next busy wave.
