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The First Impression: What Makes Someone Choose Your Business?
Before a customer ever hires you, they’re already judging your business through your website, reviews, social media, phone calls, and communication. What’s one thing you believe helps turn a potential customer into a paying customer?4Views0likes0CommentsNew Hiring Strategy for Skilled Trade Jobs - The Test Job
I've been implementing something that's been pretty successful so I wanted to share with the group. In my business, people need to come in and already have at least one thing they are very skilled at. As most of you know, a lot of construction people have lots of confidence and it's hard to find people that can be objectively honest about their skill level in any given trade. I mean, probably most of us are like that for the things we think we're good at. I've definitely adopted the hire slow, fire fast mindset but I got so sick of training people on all the systems just to have them not work out after a week. So I started doing "test jobs" - and it's been working really well. What are the rules? Well first you have to plan it out. It needs to be a 2 person job, that's in their wheelhouse that they claim to be in, and you pay cash for the day. I usually tell them it will be 1-2 shifts like this. I don't require them to do anything in jobber, I don't onboard them normally and I always pay at the end of the day. What am I looking for? Everyone is going to put on their best face but I look for these things as the dealbreakers. Did they show up early - if they "caught traffic" on their first day they aren't a planner and it will happen again Did they ask questions - are they going to be a robot or are they going to think about what they are doing Did they stay on task How receptive were they to receiving direction - this is a big one. Not that we need to boss them around or always be right but our manager is in his early 30s so sometimes older guys can not want to hear from them or they just don't like being told what to do in general. Did what they said they are good at line up with what actually happened Now some people still slip through and make it a couple weeks only to be let go again BUT this will help alleviate some heart ache. I will say I am in California - you are not supposed to do this technically BUT we small business owners and you have to do what you have to do sometimes. I'd say most people actually prefer this to having to do all the onboarding paperwork only for it to not work out so it's not something you'd have to sell someone on.HUGEHomePros1 day agoVerified Community Coach13Views2likes1CommentMy first hire
I’m in the start up phase still and looking to hire my first employee. I want to pay well on W2 rather than 1099, a bonus program for them to earn more, supply the tools and equipment they need, the car, the support they need all in hopes of retaining them long term. What have you done to retain your employees? What’s the reason others have left you? And has any of them left you and become your competitor - using what you thought them? Looking to learn from others. Thanks! Love this community!❤️19Views1like7CommentsGSR - Goal Setting and Review with Team
On one of the podcasts Jobber did they talked about goal setting and review sessions with your team. I've been through that course he mentioned but always struggled implementing this in a meaningful way. How are you guys meeting with your team? What's the cadence? Would you mind sharing whatever form you fill out? I'd love to get some people with a really dialed in culture that can share what's working for them in this thread!SolvedHUGEHomePros6 days agoVerified Community Coach27Views2likes4CommentsHow Do You Budget for Rising Employee Wages Without Cutting Into Their Own Pay?
Hey guys, In our area of Canada everything is more expensive (Canadian inflation) wages seem to really be bumping up to around $50 / hour for an Electrician. Right now my guys are $40 + van + $5g bonus plan so let's call it $45 / hour. Which is what I pay myself. We are busy... but it's also summer and summer is usually busy, this will die down I'm thinking. So I'm hiring at the moment but feel the pressure to pay more and then at the same time I'm thinking I also need to give myself a raise! All good things for the budget I'm about to make for this next fiscal year, but just curious if anyone else is feeling this same pressure?WiringByron7 days agoVerified Community Coach43Views2likes4CommentsWhat's a job you'd hand off if you knew it'd be done right every time?
Whether it's estimates, scheduling, field work, or customer calls, there's usually one task that's really hard to let go of. What’s yours? And if you've successfully handed something off, what finally gave you enough confidence to do it? In this Masters of Home Service episode, Austin Rogers (arogersavai) and Sadi Ingallina (Grow Your Tree Co.) break down one of the toughest transitions for home service owners: stepping out of the field. They share lessons on hiring, training, creating SOPs, and building a business that doesn't depend on the owner being there every day. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
13Views0likes0CommentsWhere to find part-time workers without paying for expensive job postings?
Has anybody used Indeed or another site to hire part-time workers for landscape/gardening work? It looks like Indeed wants $55/day minimum to list job postings. That's pretty expensive for us. What are other small businesses doing to find workers?yatchmd14 days agoContributor 2396Views6likes28CommentsLooking for genuine feedback
I've been building a hiring tool for home service businesses, and I'd love some honest feedback. The idea is simple. Instead of paying job boards every time you need to hire, what if you owned your own hiring pipeline? You enter your job title, pay, schedule, location, and a few screening questions. In seconds, the software creates a branded social media hiring post with a QR code. You can share that QR code anywhere—Facebook groups, Instagram, your storefront, a vehicle magnet, posters, hiring cards, or anywhere potential employees might see it. When someone scans the QR code, they answer your custom screening questions, enter their availability, and apply directly to your job. As soon as they apply, you receive a text notification. The hiring post is completely free to create and download. You only pay if you find an applicant you actually want to contact. After that, it's $99/month to keep your hiring page active and unlock interview scheduling, digital onboarding, document collection, applicant management, employee tracking, and the ability to save great candidates for future openings instead of starting from scratch every time you're hiring. My goal is to help small businesses rely less on job boards and build a hiring system they actually own. Would you pay $99 per month if this consistently helped you find quality employees? What am I missing? I'd really appreciate honest feedback, even if you think it's a terrible idea.ChuckHireExpert14 days agoContributor 332Views1like2CommentsWhat are your favorite interview questions?
Hi community! We get a fair amount of applicants on a regular basis for our home organizing company. As the owner/operator, I've found that I don't really enjoy doing interviews and I'm not really sure why. I'm a people person and generally like getting to know others, but interviews feel off for me. CURIOUS: What are your favorite interview questions? Thanks in advance! SarahSolved39Views1like6CommentsIf you have to give up more than you want, are they the right person to hire?
I have a guy that I worked with in the past that I always told, when I start my own company I want him to work for me. He was smart, articulate, hard working and a quick learner. Now that my company is a reality, I reached out and he wants way more than I am willing to pay, and he is making it really hard to convince him to come over. I always thought he would be a great addition to my team and I always had a position in mind for him, something he could grow into. Where he is now is a dead end but with me, the sky is the limit. I wonder, is he the same person I knew when I was managing a team for another company? Should I be offering him more? Are his requests unreasonable or are my offerings unreasonable? Is he even the right person if he is going to ask for more than he knows I am willing to offer.PestFreeCanada17 days agoVerified Community Coach22Views0likes2Comments
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