When do you know when to start hiring?

There are 3 main things you need to balance: 1) Your production vs non-production staff ratio (talked about earlier in the thread, for us its 5:1) - 2) Add up the hours your production teams are working per week and divide it by your base hours per worker (in our case its 35 hours per week but for many its 40 hours); this simple sum will give you how many workers you might need to cover the work available - 3) Finally, look at your production pipeline; are you going to sustain the level of business you currently have (in our case we are seasonal) - Hope this helps