Forum Discussion

AnthonySalazar's avatar
AnthonySalazar
Verified Community Coach
2 months ago

How does your recurring service business handle holidays?

Yesterday was Memorial Day and we still serviced routes like normal. In our business, we currently only fully observe: Independence Day Thanksgiving Christmas New Year’s Every other holiday...
AnthonySalazar's avatar
AnthonySalazar
Verified Community Coach
2 months ago

How much push back do you get from clients when you try to reschedule?

judithvirag's avatar
judithvirag
Verified Community Coach
2 months ago

Rarely ever.  What Covid thought me is that it is ok to bump a customer.  When we book them and they want a Monday (exept Good Friday and Remembrance Day) we explain that if it falls on a stat holiday we will be in touch to reschedule.