Forum Discussion

TurfT's avatar
TurfT
Verified Community Coach
1 month ago

Got a new client today by being honest instead of upselling

A woman called me recently, still enrolled with another lawn care company. She didn't want to leave because she'd prepaid for the season, even though the lawn wasn't improving and the other company k...
Olu_'s avatar
Olu_
Contributor 2
1 month ago

People don't just pay for fertilizer or lawn care, they pay for certainty. This story proves that. You didn't pressure her to switch, you simply gave honest advice and let your expertise do the selling. That's how long-term businesses are built.

Thanks for sharing this lesson.