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Financing Options for Service Industry?
Anyone out there offer financing options for their services. We are a house cleaning service and through our training center (we teach cleaning) we thought we would reach out to Affirm and sell our classes with financing option. When I spoke to Affirm they asked why not our cleaning services? Well, yes why not? Anyone has tried this? If you have what are some to dos and do nots have you learned?
Tips for collecting onsite social media content from my crew?
Does anybody have any tips to motivate/energize my crew to take photos, record videos, etc onsite that we can then use to create content for our social media pages? I haven't started asking them to do it yet, but I want to see if anyone has any success stories from their fields.How do you create a brand that customers remember? ✨
There’s a ton of home service businesses competing for attention, and sometimes the smallest details are what make a company memorable. 💬 Comment below: What have you done to build a brand that customers remember? Is it your trucks, uniforms, customer service, name, or something else? In this Masters of Home Service episode, Brandon Downer (Pink’s Windows) shares how they built a recognizable franchise brand around more than just a logo—from their signature look to the way techs show up, communicate with customers, and deliver the service. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
If you added ONE new service tomorrow, what would it be? 🤔💭
You know that one service customers keep asking about? The one that makes you think, “Maybe we should start offering that…” What would you add, and what would it take to make it happen? Share your thoughts below! 👇 In this Masters of Home Service episode, kasyallen, Haley Rogers, and Austin Rogers (arogersavai) get into choosing new services that fit your customers, testing demand before spending big, and tracking the numbers to see if a new service is worth it. 👉 Want to put their tips into action? Download our free cross-selling and upselling scripts. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
How are you qualifying new clients?
This is something we’ve struggled with for a few years. How and when to really qualify clients before you do the estimate. Right now our flow is typically people will call and speak to my Admin and she will book them in for a video call with myself. They can also book and schedule this online through the AI receptionist or online booking. Now because we’re just doing a video call we’re not driving all over. I don’t really have a whole lot of skin in the game. I’m wondering, should I not qualify them too hard? These are the qualifying questions that we’ve been trying to ask. 1. When would you like to get this project done? 2. Do you have a budget for this project? 3. Have you got other estimates that we need to be aware of? Who is hard-core when you do this? If you didn’t like the responses you were getting would you literally stop the video call and say sorry we can’t give you an estimate for this? I would love to hear how hard-core others are doing this? Thanks for your time.At What Point Does “More Revenue” Stop Being the Goal?
As business owners, we’re constantly encouraged to grow. More clients. More employees. More service areas. More revenue. But eventually, growth comes with more management, more overhead, more complexity, and sometimes… not that much more profit. We’ve hit points in our business where the question shifted from “How do we make more?” to “How do we make what we already have work better?” Better margins. Better clients. Better systems. Better retention. More revenue per client. Less dependence on the owner. I think there’s a huge difference between growing a business and just making a business bigger. For those of you who have been at this for a while: how do you decide when to keep pushing for revenue growth versus optimizing the business you already have? And has anyone intentionally decided NOT to grow past a certain size?
