Recent Discussions
🌟 LIVE Website Reviews: Get your website reviewed by an expert 🌟
Is your website helping or hurting your business? Let’s find out together! Hey, I’m Stephen Baker, CEO of Flex Web Design, and from February 19–25, I’ll be hosting this AMA to review and optimize your website for better results. A strong website can turn visitors into paying customers—but only if it’s set up the right way. I’ve helped countless home service business owners improve their websites (seriously, just check out our case studies at flexmarketing.ca) - and now it’s your turn! Drop your website URL in the comments, and I’ll make you a custom screen recording providing feedback on: ✅ What’s working (and what’s not) when it comes to SEO ✅ Simple tweaks to increase your conversions (leads) ✅ How to make it more user-friendly Not sure where to start? Ask me anything about website best practices, SEO basics, or making your site work harder for your business. Let’s make sure your website is helping you win more jobs—not costing you leads! 🚀
Lead Qualifying Workflow in Jobber
I may be hitting the edge of what Jobber can do in terms of it's sales CRM capabilities. BUT maybe someone has a good idea. For my higher ticket item: Permanent Christmas Lights I schedule a site visit and in-home demo of the lights as part of the sales process. Before I put that effort in though I qualify leads by discussing with them what they're looking for, ensuring my product meets that need, and providing a rough estimate for the cost of their install. There's lots of tire-kickers to filter out. If they like what they're hearing then I schedule that on-site assessment. My leads come in through Requests in Jobber, once they are qualified I schedule an on site assessment. But when customers are in the process of qualification, often taking the rough pricing to their spouses to talk it over before they commit to an in-person visit, I have no idea where to put them. It seems like they clog up my request list and it's difficult to identify who has been contacted and who hasn't. I've tried tagging customers to identify if they are "permanent lights pricing presented" but since the requests view isn't filterable by customer tags it's not working well. Anyone have any ideas for my workflow? Or is it just time to get a proper sales crm?Who has their vehicles wrapped? 🛻🙋🏻♀️
Yes ➡️ Do you have any tips or advice? What are the pros and cons you've experienced? No ➡️ What’s been holding you back from getting your vehicle wrapped? Is it cost, design ideas, or something else? Got a pic of your wrap? Share them in the comments for bonus points! 📸Missing Google Reviews
Not sure if anyone noticed but some Google Reviews are going "missing". They do not actually go missing but Google's counter is off. Not sure if it is going to be fixed, so if you are a maniac about your reviews like I am I suggest to download them. Here is a quick video on how to: https://youtu.be/XU2hD0PCbTA?si=qoL9DWnDkO_etYxy I think if Google decides to not to fix the counter, at least we all have a backup to verify.
Google Business Profile Activity
I noticed a large home service company posting lengthy daily updates about their services, including zip codes and original photos on their GBP pages. Since they are backed by PE and supposedly earning nearly $100M in revenue, I figured I would copy the strategy and see how it works. I am spending the next 90 minutes to schedule as many posts as possible.
