What price objections do home service customers most commonly have?
What’s the most common objection you hear when customers push back on price? How do you handle those conversations?
Forum Discussion
Oh man - where do I start haha Because I have a handyman business - I get a lot of "You're 2x more expensive than the other bids". These customers aren't going to come around usually so I typically just leave these at "sounds good" then move on. Honestly, it's probably because I didn't do a good job showing the value of my company so they are just using price as the main factor to judge off of. If I'm in a conversation with these people though, I just explain the difference between working with a business running things above board and one that's not (be it paying people in cash, being unlicensed etc)
For other customers when they say something sounds expensive, i just agree with them! I say "ya I know, everything is more expensive these days". I try to make is less what I'm charging and more about that's what it takes. If it's truly out of budget, I will try to find ways to reduce the scope.