What price objections do home service customers most commonly have?
What’s the most common objection you hear when customers push back on price? How do you handle those conversations?
Forum Discussion
People make objections for a few reasons…
- it’s sport to them - they love getting a deal and ask everyone for a discount regardless of price.
- they are paying for something they are upset about having to pay for. No one is excited about the furnace needing to be replaced.
- they have never purchased what you are selling or they haven’t had to in a long time.
- the contractor is way too transparent with pricing. Detailed line item quotes honestly invite people to push back on the price of every single line item.
- the quote is too vague asking for a lot of money and not explaining the value of the offering.