Man, I used to be in property management, so I know exactly what those slow months feel like. We stopped hoping for things to pick back up and started getting aggressive with the owners we already had.
Pushed prepay discounts pretty hard, started offering deodorizing and sanitizing as add-ons that a lot of them didn’t even know we did, and we hit our old customers with solid win-back deals. Way cheaper than chasing brand new business.
I also learned to watch for the red flags, like owners who suddenly drop frequency or go quiet on us. Reaching out before they cancel saved a lot of routes.
