Building Trust Through Transparency
In my experience, being transparent with clients has helped build trust and long-term relationships. For example, I always make it a point to explain any potential delays or changes upfront. How do y...
Forum Discussion
Agreed also, Tell the customer what's going on and build the trust
How do you balance that communication with trying to just get it taken care of for them. I find myself thinking: They don’t need the play by play, they hired us to take care of it.
It's up to you. Making sure people don't feel like you forgot about them is very important I have learned
