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Has sending photos after a job ever saved you from a complaint?
In this episode of the Masters of Home Service (around the 24-minute mark), Adam and guests Erica Krupin and Marco Radocaj share how photos of a closed gate or job completed have saved them more than once. Do you take photos of completed work for records or to share with your clients? Has it saved you from a customer complaint? Tune into the full episode below to see how project transparency matters now more than ever. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
Best practices for service contracts and multi day jobs?
Hello! How are you entering and keeping track of service contracts? We sell, install and service generators and want to make sure we are properly tracking these and ensuring renewals don't slip through the cracks. Some are once a year visit, some need 2 visits, some need 4. How do you guys do this? What about jobs that require multiple visits? Our installs take time from the moment we get the project approved, to then getting the permit approved, and the individual days of work, inspections, etc. Looking for tips on this. Thanks!
🚨FEATURE REQUEST: Tiered Pricing on Products & Services 🚨
Hey Jobber Team and Fellow Pros, Let’s talk about a feature that could seriously boost close rates and make Jobber even more competitive for all of us who quote services, manage inventory, and work in price-sensitive markets. What we need: Tiered Pricing on Products and Services — customizable pricing where the unit cost automatically adjusts based on quantity ordered. Why this matters: We already price materials like mulch, sod, and stone this way in real life. It would speed up quoting, improve estimate accuracy, and help us win more jobs. It mirrors how customers expect to see pricing — more they buy, less they pay per unit. How it would work: Let users define pricing tiers for any product/service: 1–10 units = $10/unit 11–50 units = $8/unit 51+ units = $6/unit These price breaks should auto-calculate during estimate creation and carry through to invoicing. Why Jobber Should Care: Makes Jobber more competitive vs. other platforms offering advanced pricing features. Helps your users convert more jobs = more usage and more loyalty to Jobber. Reflects real-world pricing logic we already use outside the app. If you'd use this — drop a comment or like to help get this in front of Jobber’s dev team. Let’s get this done together!
What kind of Notifications you setup
I want to start the discussion on what notifications you setup in Jobber? What notifications you would like to have in Jobber when compared with other CRMs' ? Would you like to setup notifications based on fields in the Job, Client etc example: - When a visit is completed and the job value is > x, then email the owner and the manager. - When a payment is created and amount > x, then email the accounts receivable and owner. - When a 'Request' is created with emergency keywords like urgent, 'no heat', flooding, then email to manager, dispatcher. - When a high value job is deleted, notify the owner. DM me if you are looking for some such notifications that can ease you daily and repetitive routines Aswath aswath.satrasala@gmail.comWhy I Stopped Chasing Jobs and Started Building Systems
Early in my career I equated motion with progress. AKA: Rocking chair syndrome. If the phone rang, I was winning. If my schedule was full, I was successful. But all that movement was just noise. I was busy, not effective. The shift came when I started documenting everything! How calls were answered, how quotes were written and how materials were ordered. Once I built systems, my business stopped depending on how many hours I worked and started depending on how well I led. Systems create predictability. Predictability builds trust. Trust builds freedom. Stop being the technician who holds it all together with duct tape. Be the leader who builds a machine that runs smoothly, even when you step away. Have questions? Message me!How do you politely dismiss delinquent clients?
We run a lawn care service where we provide weekly and biweekly service to clients. We bill upon completion of the job and after 2 unpaid invoices will suspend their service schedule until the client account has been settled in full. About 95% of clients do pay up their accounts but then we go on to chasing down those same people nearly every month. I am the bookkeeper and in 2026 I'm proposing that we dismiss several of these delinquent clients but I would like to be sure I communicate the message in a polite way and am able to combat any arguments or negative reviews that may come from this conversation. Has anyone else dealt with this and what were your steps to notify the client that you will no longer be providing service for them next season? Is it a phone call, email, or both?What is one task that you have automated?
Don't be shy, share your success! What task has been on repetitive action since you started your business and now you have automated it? Share it with us! I am sincerely courious as I want to see what worked out there. What tool did you use? How did it change your operations? Anything you learned along the way? Take it away!Is everyone calculating commission in a spreadsheet?
I have a landscaping business. I have a pay for performance model, pay out for google reviews, and am thinking about providing sales people with a commission for specific types of jobs. Right now, I use a whiteboard to show the crew and calculate in Excel. Is there a better way to do this? I feel like paying a flat rate (percentage of invoice or flat rate per sale) is simple. But when it comes to tracking hours, or paying based on margins, upsells etc. It can get pretty complicated tracking everything in Excel.
