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Google AI Mode and Jobber: Direct Bookings or Approval First?
Google's November 4 announcement about AI Mode booking options through Jobber caught my attention. I previously owned a pest control company, so I know how much can happen between receiving a service request and actually getting someone on the schedule. With eligible Jobber users now able to connect request or booking forms to Google AI Mode, I'm curious how contractors feel about direct bookings. Would you let a new customer book an appointment directly, or would you prefer to review the request first? There are some practical considerations: service areas, job types, travel time, crew availability, and whether the customer has provided enough information. Has anyone checked out the integration or started using it? I'd be interested in hearing how it works in practice and whether you see any concerns.Benefits of Improving Your Home's Insulation
Structural problems can become expensive when homeowners ignore early warning signs. Regular property inspections can help identify concerns before they develop into more serious issues. Watch for Unusual Cracks Large or growing cracks in walls, ceilings and foundations deserve attention. Doors that suddenly become difficult to close may also indicate movement or other underlying problems. Check Floors and Foundations Uneven floors, visible foundation movement and persistent water intrusion should never be ignored. These conditions may require assessment by a qualified structural professional. Final Thoughts Not every crack indicates serious structural damage. However, unusual changes should receive proper attention to protect the safety and condition of your home. General Contractors PortlandResidential Cleaning Owners: Are Missed Calls or Unbooked Estimates Costing You Business?
Hi everyone! I'm a Houston-based founder currently developing an AI-powered business automation platform for residential cleaning companies that use Jobber. I'm researching how cleaning business owners manage incoming calls, estimates, scheduling, and customer follow-ups. I'd love to hear from owners about three things: Missed calls: When you're busy cleaning or managing crews, what happens when a potential customer calls? Unbooked estimates: Do you have customers who request quotes but never schedule? How do you follow up? Scheduling: What's the most time-consuming part of getting a new customer from their first inquiry to a confirmed booking in Jobber? I'm especially interested in what you're still doing manually, even with Jobber's existing features. I'm developing and testing the platform, not offering a finished product. My goal is to understand what would actually save business owners time and help them capture more bookings. I'd appreciate hearing what works, what doesn't, and what you wish were easier.What was the hardest part of your business to delegate?
For me, it was scheduling and payroll. Scheduling affects every client and every tech. One change can throw off the rest of the day. And with payroll, people are counting on you to get their pay right every single week. I haven’t handled either since 2023. I still care just as much about getting both right, but I don’t need to be the person doing them every week. What was hardest for you to hand off? Was there a specific moment when you realized your team could handle it without you?
AI Receptionist vs Outsourced vs Owners
Hello everyone, New to the community here. Recently launched an HVAC business in Texas, after being in real estate development for nearly 2 decades. Would love to hear your insights on your experience with AI receptionist vs outsourced team vs you answering the calls yourself. I am personally finding our AI receptionist build via RetellAI perhaps isn't the best. But also, majority of calls now are sales calls....so I am really torn on what to do. Any advice and insights would be appreciated. Sincerely, AliceThe Tools That Save Time vs. The Tools That Add Overhead
I’ve gotten a lot more interested in building tools around how my business actually operates instead of trying to force the business into whatever software already exists. Claude has been a big part of that. I’ve used it to help with admin automations, KPI reporting, dashboards, churn analysis, and small internal tools built around the way Salazar Scoops actually runs. That’s where I think this stuff gets really powerful. Not because it’s AI. Because it can take information we already have and turn it into something we can actually use. I can look at route performance, customer behavior, retention, revenue, staffing, or other operational data without spending hours manually piecing everything together. The test for me is pretty simple: Does this give me better visibility, save real admin time, or help me make a better decision? If yes, I’m interested. If I’m spending more time maintaining the system than using what it produces, I’ve probably overbuilt it. I’m curious what other owners have built specifically for their own business instead of buying another off-the-shelf tool.
What's the one office job you still do after the last job of the day?
Curious how other owners handle this. The field work runs fine, but every evening there's the same pile: quotes that never got a follow-up, invoices past 30 days, and customers waiting on a reply to "when can you come out?" If you could hand ONE of those to someone else tomorrow, which would it be? And has anything (a hire, an automation, a routine) actually stuck for you?Workflow
We service appliances. We get a request through our website and then convert it to a job or we add it manually. Then we go out and diagnose them for a $95-$150 service call, depending on distance. If possible we repair then. If not we send over a quote, then once approved we turn it into another job and schedule it for repair. We end up with two separate jobs, instead of being able to approve the quote and add it to an existing job with a new scheduled job. Is there an easier way to do this that I’m missing?Claude Bot - Work on The Business and In the Business at the Same Time
I've been trying to get a lot of the people I coach on this but if you are feeling stretched for time, and have a lot on your plate to try and do - the answer is Claude Bot. This is an extension for your Chrome browser. Everyone know what Claude is but I've always been annoyed because AI can tell you how to do everything but you have to do it. You still have to find where to click, find the setting, learn the interface. Claude Bot DOES THE CLICKING FOR YOU. It's unreal. These are projects I've been sitting on that I've knocked out THIS MONTH!! An estimator for my website. Dude I've been having a crappy half finished estimator on my website for a couple years. I asked Claude bot to revamp my estimator on my website to what is going to make the most sense, give me revisions, help me with prices, then test it. laude Bot says - well if I test this you'll have a bunch of emails in your inbox from the testing. I said that's cool you delete them. Then tell me the results. The only thing is it wasn't' able to put pictures in there. No worries Claude bot, I can manage that. This is The Result Next up - I fired my SEO company. I asked Claude bot to go through my website make a punch list of everything that could be improved SEO wise and help with our rankings. Then I asked it to do the things it's able to and make a list with SOPs for the things it can't. Put them in tasks in my company click up for my VA so she can easily go through everything. Set up tasks that need to be reoccurring and set up tasks we can use Claude bot for. Boom done. Fix and optimize my Go High Level - I paid someone to do my automations but there were some things I didn't like. I didn't want to pay her to make adjustments and also wait for them but I don't want to learn to navigate go high level. Ok Claude bot - do that. All the time I'm doing this, I just have that running on one screen then the other computer screen I'm knocking out quotes or putting together content. Oh ya I also made a dashboard for our click up so I can see where everyone is at with projects in one place, have it help me do quotes if I'm watching football or generally don't have the energy to do the things I need to do, and have it put my calendar together for the next week in a few minutes. YOU GUYS NEED TO GET ON THIS! Yes - you'll end up needing to spend money. But TIME is money. It can save you so much time.
