Forum Discussion

MrBackflow's avatar
MrBackflow
Contributor 3
9 days ago

Customers still want to feel heard — not processed.

AI & Operations: The Side Nobody Wants to Talk About We’re definitely in a new era, and AI is showing up in every corner of business — scheduling, customer service, quoting, follow‑ups, even phone t...
ShellseaPNWC's avatar
ShellseaPNWC
Contributor 2
9 days ago

Yeah I agree with this. Our company was using AI feature for answering calls for a bit but I think a lot of us are turned off by that. Just for reference we are a concrete contracting business. www.pacificnwconcretellc.com

It didn't really work for us but what our customers do like is the automatic follow ups, the ability to txt us through Jobber regarding there quote. We have also tried blogging and social posts through AI but they are subpar and kind of junk when generated.