Forum Discussion

Sophiera's avatar
Sophiera
Contributor 4
13 days ago

Has AI Changed the Way You Run Your Business?

I'm curious how other business owners are using AI in their day to day operations, or if you've decided not to use it at all.

As a solopreneur building my business after spending most of my career working for other firms, I launched Sophiera Studios by bootstrapping every step of the way. With a limited budget and no team, I had to be intentional about where I invested my time and money.

For me, AI didn't replace the work I do. It became the team I couldn't afford to hire. It helped with brainstorming, marketing, communication, organizing ideas, and tackling tasks that were outside my expertise. That allowed me to stay focused on serving my clients while keeping my startup costs low.

I'd love to hear how others are using AI. Has it changed the way you work, or are you still deciding if it's the right fit for your business?

6 Replies

  • AnthonySalazar's avatar
    AnthonySalazar
    Jobber Ambassador

    I've used Claude to automate monthly KPI reports that used to take me two plus hours a month to complete, and now it gets processed within 15 minutes every month. 

    I also have it help me process failed invoices that don't go through on the first of each month, which is another task that would take me a couple of hours every month.

    • Sophiera's avatar
      Sophiera
      Contributor 4

      That's impressive, especially since those are recurring tasks that really add up over the course of a year.

      I like that you're using AI to improve your processes instead of just creating content. It's a great reminder that some of the biggest gains come from automating the repetitive work that keeps a business running.

      I hadn't thought about using it for recurring KPI reports or failed invoice follow-up. Thanks for sharing those examples. They've definitely given me a few ideas to explore.

      That's really interesting. When you mention processing failed invoices, are you referring to recurring payments that don't go through on billing day? I'd love to hear a little more about how you've incorporated AI into that workflow.

      • AnthonySalazar's avatar
        AnthonySalazar
        Jobber Ambassador

        We have Jobber automations to send Invoice reminders via Text on consecutive days. However those automations don't trigger because automated reminders are only sent out after you trigger the first invoice reminder. So I built out a scheduled task with Claude to go through all of my overdue invoices at the first of each month, attempt to charge the cards on file, and if the payment fails it will manually send the Invoice Reminder via Email and then Text. Then the Jobber automated invoice reminders will get triggered

  • I've used Bolt to build out my entire Admin portal for my website where I have built a complete CRM system, Reporting on clients, financial tracking, job tracking etc. I now have implemented a Claude API to take a picture of a product that i have built and create a gallery post for my website. It adds a title, description, alt tags and includes the location of where it was built. I've attached an example. 

    Here is the gallery page where this is all created: Boxed2Built Gallery

     

  • AI has completely changed the way I operate as a solopreneur, but not in the way people usually assume.  It's been a total productive tool.

    It does not replace the work, the skill, the experience, or the actual hands on part of what I do. In my case, I build metal sculptures, and AI is not picking up a welder, grinding steel for me, designing a sculpture, working events, or spending hours in the shop trying to meet deadlines.

    What it has done is help fill the gaps that normally require an entire team same as OP.  Marketing, emails, planning, organizing ideas, product descriptions, event posts, grant language, website copy, customer communication, and keeping all the moving pieces from turning into chaos.

    That being said, I try not to ask AI to do anything I could not do myself.  For me, that matters because I need to be able to recognize when something is wrong, off base, or just does represent what I am building correctly.  AI is only useful when I can still guide it, question it, and make the final call.

    For a small business owner trying to build something real without a full staff behind them, AI has become less of a shortcut and more of a support system that helps me stay focused on the work only I can do.

    The best part is that it has a decent grasp on all the different elements that go into building a business.  It's like having an assistant constantly search for the right answers for you when you ask them a question.  You can ask it to give you the straight information clean without all the extra fluff that usually results in a typical search for answers and that saves a ton of time.

    I use Grok, Gemini, and ChatGPT.  They are all built on similar frameworks and all have the same failures and issues.  Chat seems to be the more stable of the three with the better results for what I'm doing.  I don't have any AI integrated into any of my tasks just yet, I haven't figured all that out so I use the Chat as a standalone tool.

    • Sophiera's avatar
      Sophiera
      Contributor 4

      I really like your perspective, especially the idea of using AI to fill the gaps instead of replacing the craft itself.

      I feel very much the same way. As a residential designer, the creative process, listening to my clients, and designing homes that are uniquely theirs are things I never want AI to replace. That's where the human connection and experience matter most.

      Where AI has made the biggest difference for me is handling the tasks outside my expertise and giving me back time to focus on what only I can do. Ironically, it's helped me become more present with my clients because I'm spending less time on administrative work and more time serving the people I'm designing for.

      I also appreciate what you said about being able to recognize when AI gets something wrong. I think that's an important point. It's a tool, not a substitute for judgment or experience.

      Thanks for sharing your perspective. It really resonated with me.