How Do You Manage Requests in Jobber?
Hello everyone. How are you managing requests in jobber? We have all our leads coming into jobber via request forms and many customers submit request forms for service as well. When we follow up o...
Forum Discussion
Ernie, you hit the nail on the head. That 'New' status bucket becomes a graveyard for leads because Jobber lacks a 'Contacted' or 'Attempted' stage. We actually built a custom dashboard (Bento) that sits on top of Jobber specifically to solve this. It visually separates leads you’ve already reached out to from truly new ones, so you can actually hit that 'Zero Inbox' goal every day. Also, regarding your issue with tech phone calls—we've been working on a fix to ensure office-only caller ID routing so your techs stay off the hook for return calls. Would love to show you how we’re cleaning up that request pile!