Who else is using Jobber's AI Receptionist for overflow and after-hours support? We recently implemented it, and while it's not flawless yet, we're finding it to be a game changer compared to traditional voicemail. It's handling calls more efficiently and providing a smoother experience for both our team and clients. I’d love to hear how others are utilizing this feature, what has worked well for you, and what challenges have you encountered? Any tips?

I'm using it for my plumbing business and its great but I'm noticing one major flaw. In plumbing, a price cant be given over the phone because of so many variables. So I set up the booking to either be A: On-Site Assessment or B: Callback. The problem is, if a customer calls in and says "I'd like to schedule an appointment", the AI will ask all of the personal information but nothing about what's actually going on. So I have a booking with no idea what it's for. There needs to be options for mandatory questions. Even if it's one or two, that will clear up so much confustion.

We were using it and now we've put it on hold. I feel like it was decent and then started struggling. I would love to know if julie or someone could update us on how it's going on the back end. I assuming things are changing and it's always learning? Getting better? Maybe Jobber could keep us in the loop so I could fire it back up at some point.

Started it up as soon as I started Jobber within the last 2 weeks it is a 100% game changer. Really works like a charm. I have it setup to take all my calls I just use my cell phone as a direct line if someone wants me. Very easy to setup. Love it 100% will never not have it. Even my clients are amazed at how good it works. Ai has come a long way. Thank you Jobber!

I am currently not but after this post I am interested!! Thanks for bringing this to our attention.

Hey Cory! Bob, our Jobber AI expert, will reach out to you directly to learn more about your experience with Jobber's AI Receptionist. Keep an eye out for an email!

Jobber AI Receptionist | The Home Service Community

18 Replies

BrandenSewell
Jobber Ambassador
10 days ago
I think for me and my business we only use AI or automations that don’t have to do with human communication/conversations. I think overall customers still just want to talk to humans. I know that’s how I feel too. Chat bots and automated voice bots drive me crazy!
Housekept_Tim
Contributor 2
9 days ago
We would love to use this feature, especially after seeing all the awesome ways it is being used. Unfortunately it is still not available in our market; does anybody know of an ETA for AI receptionist and two -way texting in AU?

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Jobber AI Receptionist